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  1. Have a question or need some help with PRESTO? Get in touch with PRESTO customer support. Contact us through various channels to address your inquiries, concerns, and requests.

  2. Cancel your lost/stolen/damaged physical PRESTO card: By logging into your PRESTO account through our website (recommended option) By logging into your PRESTO account and using our Chat feature; By Calling us at 1-877-378-6123; Cancelling a PRESTO card is permanent. Once you cancel your PRESTO card, it can’t be used again.

  3. You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.

  4. Apr 1, 2020 · If you lose your PRESTO card, you can easily cancel the card by. Logging into your My PRESTO Account via the website or app; Contact PRESTO customer service at 1-877-378-6123; Visit any customer service outlet; Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported.

  5. Jun 22, 2024 · While they have a customer service number (1-877-378-6123) for general inquiries, processing refunds happen through a mail-in form process. This lets them verify your information and ensure secure delivery of your refunded balance.

  6. As a Holder of a Registered PRESTO card you may request a refund from PRESTO of the funds that are loaded in your My PRESTO Account. A processing fee equal to 4% of the total value to be refunded will apply to all refunds.

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  8. https://www.ttc.ca/customer-service/contact-us. Gets assigned to an agent and they look at your usage and decide case-by-case.