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Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.
After 24 hours, login to your online PRESTO Account to complete the transfer. Select your cancelled/lost card. Choose “Report lost card” from the quick links on the left hand side. Select “Cancel and transfer your balance and details to an anonymous card”and follow the prompts. Your card details (including your balance, passes, fare ...
Once it is registered to an account you cannot change it. I have 2 as rep told me to register new card and then transfer from broken card. Found out I couldn’t and had to get another to replace the broken one and transfer the balance from the broken one. 3. Share.
Do not create a new account, register the card, or add the card to an account. With the new card in hand, log in to your existing account at prestocard.ca; Click on Report Lost Card or Transfer Card Information; Select the card to cancel (the card you are replacing) Under Transfer the Balance, select “A new PRESTO card I’ve already purchased”
Apr 1, 2020 · Share: If you lose your PRESTO card, you can easily cancel the card by. Logging into your My PRESTO Account via the website or app. Contact PRESTO customer service at 1-877-378-6123. Visit any customer service outlet. Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported.
You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable. PRESTO card refunds are sent using Interac e-Transfer® or direct deposit.
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i set up my card in the app but i wanna cancel it cuz there isn’t a paypal option to reload it and now i kinda feel uncomfortable with all my details…