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  1. Have a question or need some help with PRESTO? Get in touch with PRESTO customer support. Contact us through various channels to address your inquiries, concerns, and requests.

  2. Cancel your lost/stolen/damaged physical PRESTO card: By logging into your PRESTO account through our website (recommended option) By logging into your PRESTO account and using our Chat feature; By Calling us at 1-877-378-6123; Cancelling a PRESTO card is permanent. Once you cancel your PRESTO card, it can’t be used again.

  3. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  4. If your Bell Mobility service is subject to the Wireless Code, your service can be deactivated immediately or on another date of your choosing (up to 60 days from the date of your request). All other services can be deactivated on any date in the 30 to 60 days following the date of the request.

  5. If you've tried unsuccessfully to resolve a concern directly with Bell, view further options. Reach Bell customer service by phone or chat to shop for Bell Mobility, Bell TV, Bell Home phone and Bell Internet, get technical support or plan a repair.

  6. Apr 1, 2020 · If you lose your PRESTO card, you can easily cancel the card by. Logging into your My PRESTO Account via the website or app; Contact PRESTO customer service at 1-877-378-6123; Visit any customer service outlet; Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported.

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  8. Dec 12, 2022 · Top reasons riders call the PRESTO contact centre. Here are answers to your top questions, and new enhancements to support your transit ride. PRESTO enables you to simply tap and go when using public transit. But there are times when riders may need extra support with their PRESTO card.

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