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Have a question or need some help with PRESTO? Get in touch with PRESTO customer support. Contact us through various channels to address your inquiries, concerns, and requests.
- Lost Or Damaged Card
Cancel your lost/stolen/damaged physical PRESTO card: By...
- Account Management
Find answers to all your questions about creating and...
- Lost Or Damaged Card
Cancel your lost/stolen/damaged physical PRESTO card: By logging into your PRESTO account through our website (recommended option) By logging into your PRESTO account and using our Chat feature; By Calling us at 1-877-378-6123; Cancelling a PRESTO card is permanent. Once you cancel your PRESTO card, it can’t be used again.
Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.
Apr 1, 2020 · Contact PRESTO customer service at 1-877-378-6123. Visit any customer service outlet. Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported. Also, PRESTO is not responsible for any changes to the card during the cancellation period.
If you forgot to tap off and the fare deducted from your physical PRESTO card, PRESTO in Mobile Wallet, or charged to your credit or debit card, is incorrect, you can request a refund by either calling the GO contact centre at 1-888-438-6646 or by filling out our webform.
Aug 30, 2021 · For more information on how to cancel your lost, stolen or damaged PRESTO card and transfer your balance, go here. New ways to pay. The PRESTO app isn’t the only thing that’s new. PRESTO’s also piloting credit card payment on UP Express. It’s part of a phased approach to rollout more contactless payment options across the region to make ...
People also ask
How do I cancel a Presto card?
What if I forgot to tap off my Presto card?
Can I Change my Presto card during the cancellation period?
What if my Presto card is lost or stolen?
Can I transfer my card balance from a cancelled Presto card?
How do I get a replacement Presto card?
Dec 12, 2022 · But there are times when riders may need extra support with their PRESTO card. Customers can find answers to most of their questions along with helpful tips on the PRESTO website and app. When needed, the PRESTO contact centre is also there and happy to help.