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  1. 416-393-4636. Union Pearson Express (UPE) 416-869-3300. York Region Transit (YRT) 1-866-668-3978. Commercial Opportunities. Learn more about how you can reach your audience through Metrolinx assets, including GO Transit, UP Express, PRESTO, Eglinton Crosstown, and Smart Commute. Visit the Commercial Opportunities page on metrolinx.comto get ...

  2. You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable. PRESTO card refunds are sent using Interac e-Transfer® or direct deposit.

  3. After 24 hours, login to your online PRESTO Account to complete the transfer. Select your cancelled/lost card. Choose “Report lost card” from the quick links on the left hand side. Select “Cancel and transfer your balance and details to an anonymous card”and follow the prompts. Your card details (including your balance, passes, fare ...

  4. Apr 1, 2020 · Share: If you lose your PRESTO card, you can easily cancel the card by. Logging into your My PRESTO Account via the website or app. Contact PRESTO customer service at 1-877-378-6123. Visit any customer service outlet. Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported.

  5. If you forgot to tap off and the fare deducted from your physical PRESTO card, PRESTO in Mobile Wallet, or charged to your credit or debit card, is incorrect, you can request a refund by either calling the GO contact centre at 1-888-438-6646 or by filling out our webform. For any trips that start at Union Station, you’ll be charged the same ...

  6. Dec 12, 2022 · Dec 12, 2022. PRESTO enables you to simply tap and go when using public transit. But there are times when riders may need extra support with their PRESTO card. Customers can find answers to most of their questions along with helpful tips on the PRESTO website and app. When needed, the PRESTO contact centre is also there and happy to help.

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  8. Jun 23, 2024 · If your PRESTO card is lost, stolen, or damaged, you can cancel it and transfer your remaining balance to another card for continued use. Luckily, this process can be done through a few methods: logging in to your PRESTO account on their website (recommended), using the PRESTO app’s chat feature, or calling their customer service line.

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