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Have a question or need some help with PRESTO? Get in touch with PRESTO customer support. Contact us through various channels to address your inquiries, concerns, and requests.
- Lost Or Damaged Card
Cancel your lost/stolen/damaged physical PRESTO card: By...
- Account Management
Get the answers to some of our most asked questions. What...
- Lost Or Damaged Card
Cancel your lost/stolen/damaged physical PRESTO card: By logging into your PRESTO account through our website (recommended option) By logging into your PRESTO account and using our Chat feature; By Calling us at 1-877-378-6123; Cancelling a PRESTO card is permanent. Once you cancel your PRESTO card, it can’t be used again.
Get the answers to some of our most asked questions. What are the benefits of creating a PRESTO account? How can I change the order of how my PRESTO cards are displayed in my account? Why do I need a Contact Centre PIN number? How do I add additional cards to my account? I no longer need my PRESTO card. How do I get a refund for my card balance?
Apr 1, 2020 · If you lose your PRESTO card, you can easily cancel the card by. Logging into your My PRESTO Account via the website or app; Contact PRESTO customer service at 1-877-378-6123; Visit any customer service outlet; Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported.
Alternatively, you can call PRESTO at 1-877-378-6123 to report the card lost or stolen. While online or speaking with PRESTO, you can choose to order a replacement card for $6. The replacement card will be sent out by mail to the address in the account profile and will take 7-10 business days to arrive.
Dec 12, 2022 · But there are times when riders may need extra support with their PRESTO card. Customers can find answers to most of their questions along with helpful tips on the PRESTO website and app. When needed, the PRESTO contact centre is also there and happy to help.
People also ask
How do I cancel a Presto card?
Can I Change my Presto card during the cancellation period?
How do I get a replacement Presto card?
What if my Presto card is lost or stolen?
Can I transfer my card balance from a cancelled Presto card?
How do I transfer my information to a new Presto card?
Step 1: Contact your credit card issuer. Contact your credit card issuer by phone or in writing and ask to cancel your account. You can find the customer service telephone number on: your credit card; your monthly statement; the issuer’s website; You can find the mailing address on: your monthly statement; the issuer’s website