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  1. You can receive a new FREE SIM card by ordering it online here or you can get a SIM card at any of our retail outlets. Please contact Customer Services on 322 (if calling from a Lyca Mobile number) or 0207 1320322 (if calling from any other number) with your new Lyca Mobile SIM and a PAC code from your previous network provider and we will port-in your number within 2 business days.

  2. Absolutely, you have the option to keep your existing mobile number when you switch to our service. To start the number transfer, just visit the following website link Transfer Your Number. Once your port-in is successful we will make sure your Lyca SIM is then activated. Please note: Do not activate your Lyca SIM until your port-in is successful.

  3. We'll ensure a seamless transition, allowing you to continue using your current mobile number with Lyca Mobile. Tips for Transferring Your Phone Number to Lyca Mobile. Keep Your Current Service's SIM Card: Leave your current service's SIM card in your phone to ensure you won't miss any calls or texts, even the ones you'd rather avoid.

    • Leaving Lycamobile For Another Network
    • Joining Lycamobile from Another Network
    • Upgrading Your Plan on Lycamobile
    • More Information

    If you're leaving Lycamobile to join another mobile network, you can take your phone number with you using a PAC Code from Lycamobile. There are three ways to request a Lycamobile PAC Code: 1. Online: You can get a PAC Code from Lycamobile by logging in to the Lycamobile Account website. Once you've logged in, go to Account Manager > Leave Lycamobi...

    If you're joining Lycamobile from a different mobile network, you should ask your old mobile networkto provide you with a PAC Code. The PAC Code will allow you to transfer your phone number to Lycamobile. After getting a PAC Code from your old network, you should order your new phone or SIM card directly from Lycamobile's website. For more informat...

    If you're simply upgrading to a newer handset or tariff, it's not necessary to get a Lycamobile PAC Code. You can simply upgrade via Lycamobile's website. For more information, please select the type of Lycamobile price plan you're planning to move to: 1. Free SIM Card

    For more information, please see the Lycamobile website. You can also read our full guide to using a PAC Code. This answers a lot of frequently asked questions and provides some additional tips on transferring your phone number. For discussion, please see the comments below on this page. They show other people's experiences using a Lycamobile PAC C...

  4. Lyca eSIM FAQs. FAQ Related to eSIM: How to Order and Activate eSIM, and More. Switch from a physical SIM to an eSIM. Lyca. Be part of it.

  5. Step 1 - Request a PAC code from your existing network. First of all you need to get a PAC code from the network you’re leaving. The simplest way to do that is just to text the word ‘PAC’ to 65075 from the number you want to keep, but there are other options too, detailed in the chart below. Old Network - Text to switch.

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  7. Certainly, you can keep your current mobile number when you switch to our service. Once you've successfully activated your SIM, you can request to transfer your existing mobile number to our network. It's a seamless process. To initiate the number transfer, simply visit the following web link: Transfer Your Number.

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