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  1. If your existing claim is reactivated and you have worked since the start of that claim, you may be able to establish a new claim when this claim runs out. To establish a new claim, you must have enough insurable hours and meet the qualifying conditions. If you start a new claim instead of reactivating your existing claim, the remaining weeks ...

    • On this page
    • Prepare to apply
    • Sign up for direct deposit
    • Apply online
    • Provide supporting information
    • A benefit statement and access code will arrive by mail
    • Check the status of your application
    • Document navigation

    •Prepare to apply

    •Sign up for direct deposit

    •Apply online

    •Provide supporting information

    •A benefit statement and access code will arrive by mail

    •Check the status of your application

    Complete and submit your online application right away. If you apply more than 4 weeks after your last day of work, you may lose benefits.

    When you apply, you'll need:

    •your social insurance number (SIN)

    •if your SIN begins with a 9, you need to supply proof of your immigration status and work permit

    •the last name at birth of one of your parents

    •your mailing and residential addresses, including the postal codes

    When you apply for EI benefits, be sure to sign up for direct deposit to get your payments deposited automatically into your bank account 2 business days after we process your EI report.

    If you don't sign up for direct deposit at the time you complete your EI application, you can sign up any time after you apply by:

    •completing the eServiceCanada service request form

    •contacting the call centre

    To find out if you're eligible to receive EI regular benefits, you must submit an application. The online application takes about 1 hour to complete.

    If you don't complete the application all at once, you can come back to it later using the temporary password that you receive when you start.

    Your information is saved for 72 hours (3 days) from the time you start. If you don't submit the application within this time:

    •it will be deleted, and

    •you'll have to start a new application

    When you apply for EI benefits, you'll be asked for your email address. If we need more information about your claim and can't reach you by phone, we'll send you a toll-free number in an email, asking you to call us.

    Records of employment

    Employers issue ROEs to provide information about your work history. We use the information to determine: whether you're eligible to receive EI benefits how much you'll receive To view electronic and paper ROEs that we have received, go to My Service Canada Account (MSCA). Paper ROEs If your employer issues paper ROEs, you must request copies of all ROEs issued for you in the past 52 weeks or since the start of your last claim, whichever is shorter. You'll need to provide them to us as soon as possible after you submit your EI application. You can: upload copies of ROEs in MSCA mail your ROEs to us drop your records at a Service Canada Centre Note We use an automated system to review ROEs related to a claim. This system is closely monitored and all its actions are tracked. If the system identifies any issues with an ROE, the ROE is removed from the automated system for manual review. We use this system according to the Government of Canada's Directive on Automated Decision-Making.

    Once your application is received, we'll mail you a benefit statement with a 4-digit access code. You'll need this code and your SIN to follow up on your application and to complete your reports every 2 weeks. Receiving an EI benefit statement doesn't mean that we've made a decision about your claim.

    To check the status of your application, you can:

    •register or sign into MSCA

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    •Next - After you apply

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  2. If you reactivate your old claim there's no waiting period and you can use up the remaining weeks on that claim. If you start a new one, your old benefit rate is thrown out and a new claim is started and you have the waiting period. I suggest reactivating your old claim and then starting a new one when that runs out.

  3. yes, if you’ve earned enough insurable hours since the start of your existing claim (april 2019), you’ll be able to apply for a brand new claim when your existing claim runs out. all new regular EI benefits and EI fishing benefits claims are automatically rolled over to CERB after march 15.

  4. As others have advised, reactivate your current claim and use up all of those benefits before applying for a new claim. You reactivate your claim by filling out the application again. There is really no upside to starting a new claim unless you will make the maximum of 595/week(and aren’t making it now on the current claim).

  5. For more information on how earnings impact your benefits, visit Working while on claim. Once your claim is processed If you’re eligible. Details about your claim can be viewed in MSCA under ‘Latest Claim’ including: the start and end date of your claim; your benefit rate and weeks of entitlement; the last report processed

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  7. Feb 6, 2015 · It is important to consider:-If your claim is reactivated and you work after the start of that claim, you may be able to establish a new claim when your existing claim runs out.-In order to establish a new claim you must have enough insurable hours and meet the qualifying conditions for a new claim.-If a new claim is established instead of ...

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