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  1. 2 a.m. – 8 p.m. Note: To file a claim online, you must be at least 18 years old. If you are underage, you can file your claim by phone, fax, or mail. Call us to file a claim at the following toll-free numbers, Monday through Friday from 8 a.m. to 5 p.m. (Pacific time), except on state holidays.

  2. If you have lost your EDD Customer Account Number, call us at 1-800-300-5616 from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays. UI Online is the fastest way to file for unemployment or reopen your claim, certify for benefits, and get up-to-date claim and payment information.

  3. The effective date of your UI claim is based on the date you file your claim online or the date you first contact the Employment Development Department (EDD). The effective date determines your base period, and as a result, your benefit amount. A base period is a 12-month period of earnings, divided into quarters.

  4. You can reapply for a new claim if you earned enough wages in the last 18 months and are still unemployed or working part time. Apply online, and we will notify you when your new claim is processed. This usually takes two to three weeks. For more information, refer to the unemployment benefit calculator.

    • 4 a.m.-10 p.m.
    • 5 a.m.-8:30 p.m.
    • 2 a.m.-8 p.m.
    • 2 a.m.-10 p.m.
  5. Enroll in Employer Services. This is an online service offered by the Employment Development Department (EDD) for employers to manage claims related to their business. It is a fast, convenient, and secure way for employers to manager payroll tax accounts and unemployment insurance claims online. Launch service.

  6. UI Online is a fast, convenient, and secure way for Unemployment Insurance (UI) customers to access claim information, certify for benefits*, and manage their claims 24 hours a day, seven days a week. Phone: 800-300-5616

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  8. If you can’t prove who you are using ID.me when you apply online, you will have to apply by calling, faxing, or mailing in your California unemployment claim. What if my unemployment application is denied? If you apply for California unemployment insurance benefits and your claim is denied, you have the right to file an appeal. You have 30 ...

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