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Returning or exchanging an item at a store. If you've made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. Learn more.
If you've made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. You can check the status of your local store using our store locator.
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
Find answers to commonly asked questions about orders, product information, returns and more. See the Best Buy orders status, orders and Return and exchange policy for info on returning or exchanging laptops, cell phones and other items.
You can return your items by leaving your package at a delivery point. This return option is free. If you made the purchase as a registered user, you can request the return in the Returns section of your account.
Items purchased online or in stores between Oct 15 and Dec 24, 2023 may be returned through Jan 15 the following year, or 30 days from the delivery date (online purchases) or date-of-purchase (in store purchases), whichever is later.
Aug 11, 2020 · If you’ve made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. Before heading to your local store, read our Return and Exchange policies to see if your item is eligible for a return.
