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Illinois Tollway Headquarters 2700 Ogden Avenue Downers Grove, IL 60515. Find a list of available services. To replenish by mail, please send a check to the following address: I-PASS Distribution Center P.O. Box 5544 Chicago, IL 60680-5544. Make checks payable to the Illinois Tollway.
- I-PASS
In this instance, the Illinois Tollway has no way of...
- I-PASS
In this instance, the Illinois Tollway has no way of associating the vehicle with the I-PASS account holder. If you purchase a vehicle, be sure to add the vehicle on to your I-PASS account. Current Contact Info–The Illinois Tollway send emails, texts, mail, and robocalls to customers regarding payments and payment issues. To ensure customers ...
NOTE: Please make all checks, money orders or cashier’s checks payable to Illinois Tollway and include your I-PASS account number on the check. Pay in Person with cash, checks, money orders, cashier’s checks, credit and debit cards and I-PASS gift cards. For more information about your I-PASS, visit the Tollway’s website at ...
Illinois Tollway
- Overview
- Online
- Over the Phone
- Jewel-Osco & Road Ranger
- By Mail
- Customer Service Center
An Illinois I-PASS makes paying tolls quick and easy. No need to spend precious minutes counting coins when you could be on the road heading to your destination. What makes this even better is that there are so many ways to apply for an I-PASS, whether that be online, over the phone, or in person. Keep reading as we take you through all of the different ways you can get your I-PASS transponder and where specifically you can go to buy one. Soon you’ll be cruising along the Illinois toll roads without a single toll-related worry.
Sign up for an account at
and fill out an online application to order your I-PASS.
Call (800)-824-7277 to order an I-PASS transponder over the phone.
Visit your local Jewel-Osco or select Road Ranger locations to pick up an I-PASS in person.
Go to an I-PASS Customer Service Center (mostly located in Oases rest stops) to speak to a representative and fill out an I-PASS application.
Go to the Illinois Tollway website and create an account.
and click the “Get I-PASS” option to get to the I-PASS information page. Select “Open I-PASS Account” to create an account. Fill in the necessary information, including your name, email address, and a password and security question.
After you’ve entered your information, verify your email address by clicking on the link they send to your email.
Enter the number of transponders you need.
In addition to this, specify whether or not this is a personal or business account you’re setting up. Keep in mind that you have the option to register multiple vehicles to a single I-PASS account. So if you don’t want to order multiple I-PASSes, you have the option to just buy 1 and move it between vehicles.
Fill out your personal information.
You’ll be led through a series of automated prompts and will be asked which service you’re in need of. This number is available 24 hours a day, 7 days a week.
Services that can be used over the phone include getting an account application, opening a new account, getting an I-PASS, and activating your transponder.
If you have a question and want to talk to customer service, they’re available from 7 a.m. to 5 p.m. on weekdays.
Follow the prompts and provide the information needed to set up your account. This includes things such as your name, address, phone number, and driver’s license number. The address you enter is where they’ll ship your transponder, so confirm that what you’ve entered is correct before moving on.
Visit your nearest Jewel-Osco to get an I-PASS.
Pick up an I-PASS transponder on your next visit to the grocery store. Nearly 200 Jewel-Osco locations in Illinois provide I-PASS and I-PASS gift cards. Some of these locations include:
140 W. Lake Street, Addison
1127 S. York Street, Bensenville
750 W. Army Trail Road, Carol Stream
819 S. Elmhurst Road, Des Plaines
and fill it out completely with all of the necessary information. Fill out your personal information as well as the information of the vehicles you’ll be registering to add to your I-PASS.
Double-check to make sure all of your information is filled out correctly.
The address you enter is where your transponder will be sent, so make sure that this is accurate.
Download the application en Español
Enter your card information or write a check.
If you plan on mailing in your application, you have the option to pay the fee for your I-PASS and initial balance either by debit/credit card or check. If you choose to pay by card, write your card information in the designated area. If you’d rather send in a check, address it to Illinois Tollway.
Find an I-PASS Customer Service Center near you.
There are many Customer Service Centers around Illinois. Most of them are located within Oases rest stops, which are located along major highways and tollways throughout the state. Hours may vary depending on your location, so check the locations and hours below.
Weekdays 7 AM to 6 PM
The Tollway's Central Administration Building
2700 Ogden Avenue in Downers Grove, IL
Tri-State Tollway (I-294/I-80), Milepost 1
I-PASS is an electronic toll collection system that allows drivers to pay tolls on Illinois Tollway roads.
People also ask
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The official website for managing I-PASS accounts, offering convenient travel on the Illinois Tollway and savings in 17 states.
