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      • Contact the Patient Access Support Team by selecting Technical Support below, or in the top right corner of any of our help pages, and completing the form. Your query will be reviewed and you receive a response via email.
      support.patientaccess.com/signing-in/contact-support
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  2. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Do not submit any queries about your medical condition or medications.

  3. Aug 8, 2019 · The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice.

  4. Apr 14, 2021 · The virtual urgent care program is available from any smart phone, tablet or computer with internet through SickKids’ website. A secure 24/7 symptom checker tool will direct children and families to the most appropriate care setting based on the information they enter.

  5. Parents with decision-making responsibility (custody) have full access rights to their children's medical records except where the children have the capacity to make a decision about the collection, use, and disclosure of their medical records.

  6. Jun 29, 2021 · The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice.

  7. Sep 16, 2022 · The Patient Support Centre (September 2022) This building will enable the relocation of staff and services out of the older wings of the hospital, which will be demolished in the next three to five years, to make way for the new Peter Gilgan Family Patient Care Tower.