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- During card cancellation, you can select a transfer option: Transfer to another card in your account: Sign into your PRESTO account Select your cancelled/lost card Choose “Report lost card” from the quick links on the left hand side Select “Cancel and transfer your balance and details to another card in your account”and follow the prompts
www.prestocard.ca/en/about/report-lost-card
After 24 hours, login to your online PRESTO Account to complete the transfer. Select your cancelled/lost card; Choose “Report lost card” from the quick links on the left hand side; Select “Cancel and transfer your balance and details to an anonymous card” and follow the prompts.
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.
You can only transfer your card balance from a cancelled Presto card to another Adult card in your account or a card with the same fare type as the cancelled card, and the card you’re transferring to can’t have a transit pass on it.
Apr 1, 2020 · Transferring Balance from a Lost Card. You can easily transfer your card details and balance including Autoload, fare types, and Auto-renew to a new PRESTO card via the PRESTO website. Simply log into your existing My PRESTO Account and follow the instruction to transfer your details.
Nope. Cancelation is permanent, it's on the Presto website's FAQ under "Can I transfer the balance between two Presto cards." Just transfer the balance to a new card instead.
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If you loaded your card online, you must tap your card on a PRESTO device to update the balance on your card. Your updated balance will appear online up to 24 hours after you tap your card. If you have tapped and the funds still have not been loaded onto your card, please call 1-877-378-6123 for help.
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