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- You can only transfer your card balance from a cancelled physical PRESTO card to another physical Adult PRESTO card in your account or a card with the same fare type as the cancelled card, and the card you’re transferring to can’t have a transit pass on it.
www.prestocard.ca/en/about/report-lost-card
You can only transfer your card balance from a cancelled physical PRESTO card to another physical Adult PRESTO card in your account or a card with the same fare type as the cancelled card, and the card you’re transferring to can’t have a transit pass on it.
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Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.
You can only transfer your card balance from a cancelled Presto card to another Adult card in your account or a card with the same fare type as the cancelled card, and the card you’re transferring to can’t have a transit pass on it.
Registration allows students to get a replacement card quickly and transfer any remaining balance (school board pass). Note: Some schools take care of registering their students’ PRESTO cards. Please check with the school if you have not been informed of this.
Apr 1, 2020 · Transferring Balance from a Lost Card. You can easily transfer your card details and balance including Autoload, fare types, and Auto-renew to a new PRESTO card via the PRESTO website. Simply log into your existing My PRESTO Account and follow the instruction to transfer your details.
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Jun 23, 2024 · If your PRESTO card is lost, stolen, or damaged, you can cancel it and transfer your remaining balance to another card for continued use. Luckily, this process can be done through a few methods: logging in to your PRESTO account on their website (recommended), using the PRESTO app’s chat feature, or calling their customer service line.