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  1. Call customer service to status your current card in order to prevent unauthorized use. Customer service will then issue a replacement card that will arrive in 7 to 10 business days. CAN I GET A REPLACEMENT CARD SOONER THAN 7 TO 10 BUSINESS DAYS? Yes, for a fee a new card can be expedited to you.

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  2. When those eight years nearly complete, it’s time to renew. You can renew online, by mail or in person as early as ONE year before your license expires. Here’s how. Beginning May 7, 2025, Virginians who wish to use their driver’s license to board a domestic flight must show a REAL ID compliant license, or another federally approved form of ID.

  3. Need to Visit DMV? Most services can be conducted online or by mail, but if you need to visit us in person, make an appointment, reserve your spot or walk in for service. Appointments: Available Monday through Friday; E-Ticket: Available during regular office hours; Walk-ins: Available during regular office hours

  4. Activate Your New Card Immediately Use the Way2Go Card® mobile app, GoProgram.com or call 1-800-961-8423 to activate your Card, create your PIN or get your available balance. Start using your Card immediately anywhere MasterCard® is accepted, including online and for bill payments! Maximize Your Funds Shopping Flexibility and Power:

  5. You can activate your card using the Way2Go Card mobile app, by visiting www.GoProgram.com or call Go Program Customer Services at 800-961-8423. During activation, you will create a personal identification number (PIN).

  6. How to Renew Your VA Driver’s License Online. The best way to renew your license is by doing it online. However, not everyone can renew this way. You’re NOT eligible to renew online if: Your license has expired. You can’t prove legal presence or Virginia residence. Your license is suspended or revoked.

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  8. Sep 3, 2024 · Q: How do I update or change my Way2Go card ? A: You can do it online or by using our voice response system by calling 1 (800) 897-5630. For more...