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      • You'll need to be a Shaw Direct satellite TV subscriber with high-speed internet to access the service. There's no need to leave the house and you can watch your order as often as you like until it expires. Choose from new releases, comedies, dramas, thrillers, classics, TV series and more, many of which are available in HD.
      www.shawdirect.ca/english/support/article/8340/
  1. People also ask

  2. Shaw Direct On Demand lets you watch a movie or series title any time you want. You can pause, fast forward and rewind your selection with your Shaw Direct Remote – even if you don't have a PVR. Or shut it off and watch later – provided it's within your purchase window, which varies depending upon your selection of movie or series.

  3. To streamline your browsing experience, the HD Guide displays only channels to which you have subscribed. To learn more about additional channels or change your channel lineup, please visit Shaw.ca .

  4. You can watch over 80 live TV channels and on-demand content on your device, including your phone or tablet, while on the go. Ignite TV App also gives you the ability to download over 1,000 on-demand titles for offline viewing.

  5. Learn how to remove channels that you don't want appearing in the Shaw Gateway guide. Instructions apply to both the Gateway and Gateway HDPVR hardware.

    • Initial Setup and Activation
    • On Screen Language
    • TV Type
    • WiFi Setup
    • LNB Type Scan
    • 1D. Menu Bar
    • 2A. The Guide
    • Remote
    • Understanding the Guide
    • Colour Coding
    • Broadcast Symbols
    • Customizing your Guide
    • 2B. Search Tools
    • Keyword Search
    • Interests Search
    • Category Search
    • 2C. Info Pages
    • Regular Programming
    • Movies and Documentaries
    • 2D. Program Options Menu
    • Regular Programming
    • Movies and Documentaries
    • Pay Per View (PPV) Movies and Events
    • 2E. Upcoming Air Dates Screen
    • 2F. Audio Search
    • Music
    • Radio Stations
    • 3A. User Modes
    • Determining Your User Mode
    • 3B. Multi-User Mode & Parental Controls
    • Switching between profiles
    • 3C. Single User Mode & Parental Controls
    • Using Parental Controls
    • 4. HDPVR: Smart PVR Technology
    • 4A. Setting Recording Events
    • 4B. Customizing Your Recording Event Options
    • 4C. Saving your Recording Schedule
    • 4D. Viewing Upcoming Recordings
    • 4E. Recording Symbols
    • Not Scheduled
    • Upcoming Dual Recordings
    • Dual Recordings in progress
    • 4G. Single Tuner Mode
    • 4H. Manual Timers
    • 5A. Playing Back Your Recorded Programs
    • Remote
    • Sorting the PVR List
    • PVR Self-Management
    • Understanding the Playback Bar
    • 6. Controlling Live TV with Live-off-Disk (LOD)
    • 7B. Setting Up Your External Hard Drive
    • 7C. Using Your External Hard Drive
    • Disconnecting your external hard drive
    • 8. HDDSR: Smart Reminder Technology
    • 8A. Setting Reminders
    • Upcoming Reminders
    • 8C. Managing Reminders
    • 8D. Using Auto-Tunes
    • Program-Based (One Time) Auto-Tunes
    • Recurring Auto-Tunes
    • 8E. Auto-Tune Conflicts
    • 9. Shaw Direct On Demand
    • 9C. How to Connect
    • Method 1 – Wireless (WiFi) Connection
    • Method 2 – Wired Ethernet Connection
    • Alternate Connectivity Methods
    • 9D. Verifying Connectivity
    • Network Status
    • Connection speed test
    • 9E. How to Order
    • 1. Order
    • Bandwidth Management
    • How much bandwidth will I use watching Shaw Direct On Demand?
    • 10A. Pay-Per-View
    • Ordering PPV Movies and Events
    • Order Confirmation
    • 10B. Mail Messages
    • 11. Settings Menu
    • 11A. Preferences
    • Language and Accessibility

    After connecting your satellite receiver, it will boot up and the setup wizard will help optimize your experience:

    Select whether you would like your on-screen menus to be displayed in English or French.

    Pick the option that most closely matches your TV to optimize your on-screen readability. Selecting “SDTV (CRT)” will set the font to the largest size and remove channel logos. “HDTV Small” will set a comfortable medium sized font. “HDTV Large” features an extra 2 rows of Guide data and smaller text.

    It’s recommended to connect your DSR to your home wireless (WiFi) network to take advantage of all the features available with your Shaw Direct subscription (details regarding on-demand services can be found in Section 9). You’ll need your network name (SSID) and password, if applicable. Once connected, press C to return to the setup wizard.

    Your DSR will perform a scan to identify the type of external equipment connected on your satellite dish.

    The Menu Bar is your portal to all the great features available on your Shaw Direct HD receiver. Many tools and menus found here can also be accessed directly by using the appropriate key on your remote control. The Menu Bar can be accessed by pressing MENU on your remote control. From live TV, pressing A will also bring up the Menu Bar. The Men...

    One of the greatest features of your Shaw Direct digital satellite TV is the interactive on-screen Guide. With the Guide, you can instantly see what’s airing right now and into the future, on every channel you subscribe to. When accessed, the Guide will appear with the channel you’re watching highlighted. You can browse the on-screen Guide while w...

    C “Upcoming Airings” will provide you with a list of all channels and times the program you’ve highlighted will be airing. Channels on free preview will automatically appear in your Guide when available, and return to grey when the free preview has ended. Gold highlights are used to denote Free Preview channels.

    All listings in the Guide and Search Results are colour-coded to help you find what you’re looking for faster. When you select a program, broadcasting symbols help you understand more about it, such as the parental rating, whether it is presented in high definition, or if it is a new episode.

    Current Selection: The program or menu item currently selected is always shown in white.

    The following symbols are used to tell you about each program: All program information is provided by the broadcaster.

    There are 6 different guide views you can choose depending on your needs. Change the amount of channels you see on one page, the font size (which will apply to all on-screen text) and how you see program genre colouring. Change your preference by pressing OPTIONS and selecting “Preferences.” The following User Settings & Appearance options will be ...

    With hundreds of channels and up to two weeks of programming information, sometimes it can be difficult to find what you’re looking for using the Guide. By using the search tools built into your receiver, you can easily find programs airing on live TV by keyword, interests, or category.

    Keyword Search allows you to search for programs or movies based on the title, information description or cast member. Matching titles will be displayed on the left side of the screen, along with where your text was found. Matches can be made on Program Title, Program Description, Program Cast, or Episode Title. Press MENU on your remote, select...

    Interests Search is useful when you’re not looking for a specific show, don’t know the title of the show you’re looking for, or just want to find a particular genre to watch or record. Similar to Keyword Search, as you select the time, category, and genre you are looking for, results will narrow or expand on the right side of the screen. After s...

    Category Search allows you to search for something to watch based on popular categories. Results will include currently airing programs (plus programs which start in the next six hours) from channels you subscribe to. Unlike Keyword and Interests Search, results are not “folded” together by program – you will see an individual entry for each chan...

    Expanded Information for most programs is available by pressing the INFO button on the remote control to page through the description. The number of pages of information is indicated on the bottom right side of the info window. While watching full-screen video (such as live TV, a previously recorded program, or an on-demand selection), you can ...

    If available, the following information will be shown for regular programming. Note that not all broadcasters send the same amount of information, so it is normal for certain programs to have more or less information than others. All pages show the program name; the date and time it airs/aired; the channel name and number the program airs/aired on;...

    If available, the following information will be shown for movies and documentaries, including those airing on PPV. Note that not all broadcasters send the same amount of information, so it is normal for certain movies to have more or less information than others. All pages show the channel name and number the movie airs/aired on; the date and time...

    The Program Options menu is your gateway to many of the great program-related features contained in your Shaw Direct receiver, including setting recordings or reminders and viewing upcoming air dates. While in the Guide, Upcoming Air Dates screen, or Search results, press the ENTER key on the desired program to view the Program Options menu. If th...

    For regular programming the following Program Options may be available: Tune to this channel: Change to this channel, regardless of what is currently airing. Smart Record new episodes (HDPVR) or Set a reminder for new episodes: Sets a Smart recurring Recording or Reminder Event. Smart Record all episodes (HDPVR) or Set a reminder for all episodes: ...

    For films, the following Program Options may be available: Tune to this channel: Change to this channel, regardless of what is currently airing. Smart Record this Program (HDPVR Only): Sets a Smart one-time Recording Event. Record this Airing (HDPVR) or Set a reminder for this Airing: Sets a one-time Recording or Reminder Event. Automatically tune ...

    For PPV programs, the following Program Options may be available: Tune to this channel: Change to this channel, regardless of what is currently airing. If you haven’t purchased the title, you will be presented with ordering instructions including the program’s unique Order ID. Pay Per View (PPV) Help: Displays helpful information on ordering PPV ...

    The Upcoming Air Dates screen gives a convenient listing of all known upcoming air dates of the selected program or movie, on all available channels. You can press ENTER on any entry to view the Program Options menu, or use the A button or the LEFT or RIGHT arrow keys to sort alphabetically by Episode, or chronologically by Start Time. Press GO BAC...

    Shaw Direct carries commercial-free digital music stations and radio stations from all over North America. The Music Search tool allows you to easily find whatever you’re in the mood for. After selecting “Search” from the main Menu Bar, select “Audio search” and use the UP or DOWN arrow keys to choose between commercial free “Music” stations, or...

    After selecting Music Search, use the RIGHT ARROW to select the genre column, where you can use the UP and DOWN keys to select a genre such as “Classical”, “Jazz”, or “Rock”. Corresponding stations appear on the left side of the screen, much like the other Search tools. Use the RIGHT ARROW again to select the results column and UP and DOWN to sel...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

    On Screen Language [English, French]: Sets the onscreen menu language. Guide data, including channel names and program descriptions, are not translated and will remain as written by the broadcaster. Default Audio Language [English, French]: Sets the default audio language. This can also be overridden for compatible channels by pressing the SOURCE ...

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  6. Learn how to connect to Shaw Direct Video On Demand, which requires a high-speed Internet connection and a 6XX or 8XX satellite receiver, with VOD enabled on your account.

  7. View Rogers & Shaw Ignite TV channels and TV packages to get the channels you want. Find more TV channels, customize your TV programming and start watching new favourites.