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  1. You can easily update your payment information from the Autoload settings section on the PRESTO app or website. Here’s how: • For the PRESTO App, select the card with the Autoload and select “Manage Autoload”. • If you prefer using the website, select the card you’ve set up Autoload for and select “Add Funds or Autoload”.

  2. Have questions about how to load your PRESTO card, setup Autoload and check your card balance? Get the answers to some of our most asked questions here.

  3. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  4. What the heck, I moved far and cannot go to any Presto machine now. But when tried to cancel auto-load feature, it says that auto-load cancellation will be in effect once I tap Presto card on machine! How is one supposed to cancel it if they have moved away!

  5. Sep 28, 2022 · With PRESTO, you can track your costs easily and you may even qualify for discounts or promotions based on how often you use the card. My PRESTO Account. You can track your transactions and review your trips online using “My PRESTO Account.” It also has a feature for “Auto-load,” which automatically reloads your account.

  6. I'm on the auto-renew bit but it cancelled and now I need to wait 24 hours with a non-working card before I can "cancel the autorenew" and then wait 24 hours to create a "new" autorenew. So without any warning (they said I should get an email, I didn't) I can't use my Presto card for 48 hours. Geez.

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  8. Web-Based PRESTO Account Loading You can use your credit card and/or debit card to load money on your PRESTO Card through the PRESTO Website. Simply click through the instructions starting with “Load Your Card”. It can take up to 24 hours for the funds to be credited to your PRESTO Account.

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