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- The implementation of technology in various aspects of business operations can help companies automate tasks, analyze data, and improve communication and collaboration among employees. Automation, for example, can help businesses streamline processes, reduce human error, and improve efficiency.
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Mar 19, 2024 · Business and operations leaders are facing challenges every day as companies look to improve performance. The questions they’re asking include “How can we leverage intelligent technology to capture more value faster, increase productivity, and outperform our competitors?,”
- What The Future Looks Like
- False starts?
- Getting The Most from The Technology Flywheel
- Getting to Great
Recent changes in technology—notably, process-mining and natural-language-processing tools, robotics (both robotic process automation, or RPA, and robotic desktop automation, or RDA), accessible machine learning and artificial intelligence, improved data-management tools, and microservices defined by APIs (application programming interfaces)—have s...
In many operations shops, process improvement can stall because the processes are not well defined; if they are well defined, there might not be enough data to identify a problem’s root causes or pinpoint improvement opportunities. Or a long-expected future platform could bring significant changes to an area or process, so teams wait and see rather...
Automation leaders take a different view. Self-documenting process-automation tools provide a solution that’s often less risky and less expensive than relying on a key person’s memory or falling back on manual documentation. At the same time, today’s automation tools provide a fast-enough return on investment to let companies put the right process ...
While this next-generation ops-to-tech cycle is simple enough to discuss widely within operations teams, there are several common challenges that we consistently observe in each step. In discovery and review, a necessary part of identifying opportunities and engaging IT is to achieve the right level of granularity, so that the process owner can tru...
Jan 16, 2024 · High-performance IT is grounded in three principles: Strong alignment between your business needs and technology strategy and capabilities. Firms with this strong alignment grow 2.4 times faster than peers. They also have twice the profitability. Strong alignment pays off in business results. Deep trust in technology and the IT organization.
Sep 26, 2024 · We measure the impact of technology on business performance by focusing on both quantitative and qualitative metrics. One key approach is evaluating operational efficiency—tracking how technology streamlines processes, reduces costs, and improves scalability.
Business performance improvement is crucial for staying competitive in today’s dynamic market landscape. But how can you ensure that you’re investing resources in meaningful efforts? We compiled the following list to inspire you to level up your business — from operations to innovation.
Mar 19, 2020 · Digital levers are critical to improve performance—both for companies that have just started a traditional transformation journey and for those that have already completed one. BCG Managing Director and Partner Christian Gruss explains how to leverage these tools to gain advantage.
May 3, 2022 · While adapting to new technologies may seem daunting, understanding how it can be used to improve your business efficiency is key. Here are a few ways you can start harnessing the true potential of technology for your business growth.