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More and more, we talk to each other with technology in between us. Jeff Hancock, PhD, director of the Social Media Lab at Stanford University, discusses how this is affecting human communication, including whether people are more likely to lie online, whether the versions of ourselves that we present on social media are authentic, how ...
Dec 29, 2023 · Rapid advancements in communication technology are shaping the future landscape of organizational communication, with profound implications for efficiency and connectivity. The evolution of communication tools is driving significant changes in how organizations operate and interact.
Mar 17, 2023 · Summary. A compelling CX demands balancing customer empathy with technology to avoid falling into the trap of what we call “engineered insincerity,” or using automation to simulate interest in...
Oct 3, 2023 · Teams satisfied with their performance may not feel a need to change, but those that perceive a gap between their capabilities and goals can modify their routines or technologies, and such reconfigurations lead to new affordances and behaviors that better enable goal accomplishment over time.
Jan 16, 2024 · Using data from the Canadian Internet Use Survey, this article examines the complex relationship between digital technology use and various measures of well-being, including mental health and interpersonal relationship satisfaction.
Apr 1, 2022 · Nevertheless, it is important to use digital technology consciously, creatively, and sensibly to improve personal and professional relationships. Digital technology has great potential for mental health assessment and treatment, and the improvement of personal mental performance.
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Jan 14, 2021 · This paper applies communication skills theories and conceptual accounts of technology use to examine the role of technology use on an individual’s ability to accurately perceive the nonverbal behavior displayed by others (i.e., nonverbal decoding skill).
