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In a guest column for Fortune, BCG’s François Candelon, Michael Chu, Gaurav Jha, and Shervin Khodabandeh explain how AI can be used to create new key performance indicators (KPIs), prioritize the most relevant KPIs, and identify shared KPIs that improve organizational alignment.
- It provides a streamlined experience. Traditional performance reviews are cumbersome and awkward for managers and employees, and they require a lot of preparation, reporting and follow-up.
- It’s fair, consistent and a more effective way to help people grow. With traditional reviews, there’s little consistency in the feedback and metrics provided by managers — each person has their own way of characterizing their staff’s performance.
- It’s insightful — you and the employee learn more. Most traditional reviews are conducted between an employee and their supervisor, so the perspective on performance is limited.
- It’s a people-first strategy. Every employee brings a unique skill set and approach to their work and varied career goals. For example, not everyone has management aspirations, and many desire cross-training instead of leadership.
Feb 26, 2019 · In a plant floor setting, responsibility comes from the delivery of data to employees in real time, in the task, so that they can act to spot problems and improve performance.
- Brent Gleeson
Mar 19, 2020 · Fortunately, new tools and applications are emerging that focus on key performance-driving behaviors and enabling behavior change. They support embedding real-time and dynamic goal setting, performance progress tracking and feedback, and skill development into day-to-day work.
In addition, it is imperative that we examine how one can most effectively leverage technology to improve specific performance-driving behaviors that the research has shown lead to more impactful PM approaches rather than simply automating processes that have not worked well in the past.
Nov 7, 2022 · Summary. Digital technologies promise to bring new levels of productivity and efficiency in a wide variety of applications and organizations. But how are they transforming the experience of the...
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Can technology improve performance-driving behaviors?
Do technology-enabled solutions drive performance behaviors and critical behavior change?
How can performance management technology help your HR team?
How can technology improve performance?
Do performance-driving behaviors change?
How does technology affect employee performance?
In addition, it is imperative to examine how technology can be most effectively leveraged to improve specific performance-driving behaviors that the research has shown lead to more...
