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  1. For information on this ineligibility, call a TWC Tele-Center toll-free at (800) 939-6631. If you are appealing TWC decisions, continue to request payment every two weeks, so we can pay you if you become eligible for benefits. TWC is reviewing your claim to determine if we can pay you benefits.

  2. Request benefit payment as instructed, approximately one to two weeks after you apply for benefits, and every two weeks after that. You can find the date you are scheduled to request payment online using TWC’s Unemployment Benefits Services (UBS) or by calling Tele-Serv at 800-558-8321.

  3. It takes about four weeks from the date you apply for benefits to know if you are eligible for benefits. We use this time to gather information on your: You can check your claim status online at Unemployment Benefits Services or call Tele-Serv at 800-558-8321. We use information from you and your last employer to determine if you qualify.

  4. Unemployment Benefits Services allows individuals to submit new applications for unemployment benefits, submit payment requests, get claim and payment status information, change their benefit payment option, update their address or phone number, view IRS 1099-G information, and respond to work search log requests.

  5. Unemployment Benefits Services (UBS) is TWC’s free online system that allows claimants to access their Unemployment Benefits information. You can use the Internet to apply for benefits, estimate your benefits, update your claim, request payments, check your status, change your payment option, and more.

  6. Sep 23, 2021 · It’s time to request payment so TWC can pay you benefits if you are eligible. Log on to Unemployment Benefits Services (UBS) anytime and select Payment Request. If you are having trouble requesting payment online with UBS, please request payment on TeleServ.

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  8. Has anyone’s Unemployment payment been put on hold? “Please call toll-free (877) 892-3024 as soon as possible, but no later than Jun 24, 2020, to discuss your eligibility. If you do not call, TWC will not pay you benefits.”

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