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  1. Refunds or exchanges may be made within 30 days if the item (s) is returned in store-bought condition with a receipt, unless subject to our great read guarantee in which item (s) may be returned or exchanged at any time and in any condition with a receipt. Refunds are processed to your original payment method, and for card transactions the same ...

  2. Other retailers offer Indigo Gift Cards with pre-set amounts printed on the packaging. These cards need to be paid for and activated at the retailer's cash register before use. Redeeming. Use Indigo Gift Cards or e-Gift Cards for online or in-store purchases at any of our Indigo, Chapters and Coles locations, or to make purchases at Kobo.

  3. Delivery Status. When your order ships, you'll receive an email notification with a tracking number and link to track your delivery. Items typically ship by the next business day, but this will depend on item availability, shipping destination, and time of year. You can also view delivery status from your Order History in Account Centre.

  4. help.indigo.ca › app › answerseBooks - indigo.ca

    eBooks. Electronic books (or eBooks) are available exclusively through our partnership with Kobo, which carries over 2 million titles and counting. Kobo works with publishers to make printed books available as eBooks. eBooks are also available from other providers, as long as the eBook is in a supported format (ePub or PDF). If the eBook is ...

  5. If you're unable to cancel an order, you can always return most items for a full refund within 30 days of the date of shipment. Items that can't be returned are listed here: indigo.ca/non-returnable. If you checked out as a guest, please contact customer service at 1-833-INDIGO-1 (1-833-463-4461) or email service@indigo.ca to cancel your order.

  6. You can choose to cancel your order through Account Center, by contacting customer service at 1-833-INDIGO-1 (1-833-463-4461) or by emailing service@indigo.ca. If your cancellation window has passed and you still want to cancel, please call your store during our operating hours once your order is ready for pickup, and our staff will be happy to ...

  7. May 9, 2024 · [Chapters Indigo] [Black Friday] Leuchtturm1917 A5 Notebook $20.29 (reg $28.99) + Bullet Journal Edition 2 30% off... paper was thinner and it lacked the 2 ribbon bookmarks. Also, the new Bullet Journal Edition 2 is down from $37.95 to $26.56. (This is part of the Chapters Indigo 30% Black Friday sale)

  8. Customer Service Centre. Contact Us. Chat with us. Chat with us to get immediate assistance 24/7. 1-833-463-4461.

  9. Accepted Payment Types. We accept the following methods of payment: Visa (credit and debit) Mastercard (credit) American Express. Discover. Paypal. When paying with a credit card or PayPal, we pre-authorize the full amount of your purchase when you place your order. This is a temporary hold that is automatically removed within 5 business days.

  10. View wish lists created before the Indigo.ca redesign in August 2023. The postal code must be entered in the following format: A1A 1A1 (where A is a letter and 1 is a digit) Please enter your Postal Code

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