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  1. E-utility billing - serviced by BS&A - is a convenient, safe, and secure online service the City of New Haven offers to its utility customers free of charge! Pay your bill online any time - 24 hours a day, 7 days a week.

    • Make Your Payment Online
    • Make Your Payment in Person
    • Make Your Payment by Phone

    Click on the “VIEW / PAY UTILITY BILL” button below. First time users will have to register their account. Once you have registered, you can log in each month and make your payment. Please note that there is a convenience fee for using a debit, credit, or check payment card. The fee varies depending on which service you choose. Auto Debit is availa...

    We accept cash, checks, and money orders as well as credit and/or debit card payments. If a credit or debit payment is being made in the office, the customer must present a valid picture ID. When making a payment in person our customers can use the drive up window or use our drop box. The drive up window hours are 8:00am to 4:00pm Monday - Friday. ...

    Call 855-985-1129to make a payment by phone. Please be sure to have your account number available as it is required to make a phone payment.

  2. The City of Charlestown Utilities/Billing Department ensures safe and secure options to pay your utility bills. The City of Charlestown provides wastewater/sewer and sanitation/trash services to customers within the city limits and annexed areas.

  3. Make payments online. For information on billing for the Storm Water and Waste Water Departments please call 765-364-5192. If you have a Storm Water issue please contact Chris Moore at the Storm Water Hotline number which is 765-367-2328.

  4. To pay by phone, call 833-252-1659. To make a payment online, click the PAY BILL button below. For step-by-step instructions on how to make online payments, click here. ** To view 2023 EPA UCMRS sample results, please visit www.lafayette.in.gov/1077/Reports.

  5. The City of Decatur Utilities Department now offers online access to your Utilities account. Click here to access your account. To register, you will need a copy of your Utility bill. Features of online access to your account include: Sign up for paperless billing. View transaction history.

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  7. The Utility Business Office is responsible for reading meters, billing of utilities, accepting payments, and customer service. The Electric Utility distributes electrical power to approximately 5,800 customers.

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