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- Dictionaryemotional labour
noun
- 1. the mental activity required to manage or perform the routine tasks necessary for maintaining relationships and ensuring smooth running of a household or process, typically regarded as an unappreciated or unacknowledged burden borne disproportionately by women: "she wondered what would happen in a household where nobody did the emotional labour"
- 2. the management of one's emotions in order to present oneself and interact with other people in a certain way while doing a job: "in the airline industry emotional labour is vital to the success of the product"
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