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Jul 26, 2015 · Dictionary, accord and satisfaction in Contract law is about the purchase of the release from a debt obligation, while in religion there is the satisfactory theory of atonement referr ing to
Jan 1, 2000 · The satisfaction literature has not yet, explicitly or implicitly, established a generally accepted definition of satisfaction. This has limited our abilities to devel op appropriate measures and ...
The accumulated satisfaction is the result of cumulative ubiquitous experiences of the customers in a limited time for any product, service or business. Another kind of satisfaction is the isolated satisfaction, known as an independent satisfaction, which is based on the evaluation of customer satisfaction with the offer of a specific firm.
- Jolanta Wyród-Wróbel, Grzegorz Biesok
- 2011
Keywords: consumer satisfaction, customer services, economic sectors, business enterprises, e o o i s, statisti al ethods, o su e eha io , usto e ete tio , o su e s’ attitudes, econometrics, customization, united states, ratings & rankings Abstract: The American Customer Satisfaction Index (ACSI) is a new type of market-based performance measure for firms, industries, economic sectors, and ...
"This paper provides a review on consumer satisfaction in four areas: 1) definition and importance of satisfaction, 2) antecedents or determinants, 3) measurement of satisfaction, 4) consequences of consumer satisfaction. An emphasis is placed on providing a conceptual basis for understanding existing literature in definition part."
- Lavric Vasile
The customer satisfaction construct has proved its value as an antecedent of a number of consumption-related constructs and will therefore most likely remain a crucial concept in business-related and economic disciplines. To fully understand its operation, integration into a universal theory of consumption appears desirable. Furthermore ...
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Fundamentals of Business, 4th Edition is an open education resource intended to serve as a no-cost, faculty-customizable primary text for one-semester undergraduate introductory business courses. It covers the following topics in business: Teamwork; economics; ethics; entrepreneurship; business ownership, management, and leadership; organizational structures and operations management; human ...
