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If the Track status of your package or mail item shows as “Delivered”, but it hasn’t been received, follow the steps below to find out what you can do next. 1. Make sure the package was addressed correctly. We deliver packages and mail items as addressed and will make every attempt to correct any addressing issues.
Learn about receiving mail at the post office and condo parcel lockers. Deliver purchases to post office (FlexDelivery) Have packages sent to the post office for pickup.
The post office frequently doesn’t scan every package, especially this time of year when it’s extra busy. If it was just left at a counter or in a drop off bin without being scanned first, it might very well arrive without ever being scanned once. Open up the tracking history and see if an acceptance scan was done.
- Signed For, Not Delivered
- So Who's Responsible?
- Submit Your Story Ideas
Then there's Kamyar Yousefi from Vancouver. He only got his money back after CCTV footage of his building's mailroom revealed his online order was never delivered, despite getting a "proof of delivery" email notification from FedEx saying he'd signed for the package. "They put my name as a person who's signed it, but I didn't sign anything," Yousef...
The majority of provincial consumer protection laws are "firmly on the side of the consumer," according to Jeff Orenstein, lawyer and owner of the firm Consumer Law Group, which deals with class-action lawsuits related to consumer protection. He says, generally, if sellers fail to deliver the product within 30 days of the specified delivery date, t...
Go Public is an investigative news segment on CBC-TV, radio and the web. We tell your stories, shed light on wrongdoing, and hold the powers that be accountable. If you have a story in the public interest, or if you're an insider with information, contact gopublic@cbc.cawith your name, contact information and a brief summary. All emails are confide...
Postal Services Information. Comprehensive information about our products and services for both personal and business customers. For information on price and service changes, please visit canadapost.ca/notice. Jump to: Prices Customer guides Postal guide Other resources.
May 1, 2024 · Procedure. Community mailbox and group mailbox. We’ll deliver the item to the mail receptacle or parcel compartment. If the item is too large for the mail receptacle or parcel compartment, we’ll make a delivery attempt at the addressee’s door 1. If no one is available, we may safe drop 3 the item or leave a Delivery Notice Card 2 at the door.
People also ask
Where can I find information about Canada Post products & services?
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How do I correct an address on a package?
Select an option. The protection of Canada Post’s mail, information, personnel and assets is our top priority. Contact Canada Post customer service before appealing to the ombudsman. You will need to provide the ombudsman with a closed service ticket number referencing your complaint. For accessibility related support, browse our .
