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Jul 21, 2022 · Under the Ontario Gift Card Act, gift cards and gift certificates can expire if they are for spas, massages, manicures, salons or for charitable purposes. Pre-paid credit cards, loyalty cards or ...
- Gift Cards from Retail Businesses
- Gift Cards from Shopping Malls
- What to Do If The Business Closes
- What You Can Do If You Are Charged An Illegal Fee
The Consumer Protection Actbans most retail business gift cards from having an expiry date. This means a gift card can be used to its full value no matter when you decide to use it. The act also requires that all restrictions and conditions must be stated in clear and visible writing for the customer.
Special rules apply to shopping mall gift cards. These are cards sold by the mall and can be used at stores in the mall. The shopping mall can charge an activation fee up to $1.50at the time the card is purchased. Shopping mall gift cards keep their value for 15 months from the date of purchase. The mall can apply a dormancy fee after 15 months up ...
If you have a gift card for a business that has closed, your options may be limited. Read the terms and conditions before buying a gift card. The terms may allow the card to be used at another business location. If a retail business is closed because of financial difficulties or bankruptcy, you can contact the trustee in bankruptcy for assistance. ...
You can ask for a refund by contacting the store or mall that issued the card. If it’s an illegal fee charged for a mall card, the mall must provide the refund within 15 days. If you are not reimbursed, you can file a complaint with the ministry.
If your gift card is old, you may need to get the money on it transferred to a new card. Make sure you read the terms and conditions of any gift card you buy or use. Gift cards with an expiry date. Most gift cards don’t expire. Depending on the rules in your province or territory, the following gift cards may have an expiry date.
Jan 4, 2018 · Gift cards for one specific service like a massage at a spa may come with an expire date and lose its value if not used. ... For more information about gift cards visit ontario.ca/consumerservices ...
Buying or using gift cards. How expiry dates apply to most gift cards, and what to do if that business closes. Rules for loyalty reward points. Learn about reward points programs and your rights under the Protecting Rewards Points Act. Door-to-door sales and home service contracts. Know your rights when you sign a contract at your door.
May 10, 2024 · Here are five that may surprise you: 1. It might expire. Pursuant to consumer protection laws, most store gift cards cannot expire. However, “service specific” gift cards can have an expiry. For example, a gift card to Walmart has no expiry, but a gift card specifically for a manicure to your favorite salon might.
Jan 23, 2014 · 2. Content and Disclosure of Gift Card Agreements. Gift card agreements must be in writing, must be delivered to the consumer (the buyer, not to user) and must disclose the following information [CPA 22; CP Reg 25.5]: Fees. The fees that the supplier may charge under s.4 (c) below re open-loop gift cards.
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