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      • Yes. You'll either receive an End of Contract letter or e-mail 10-40 days before the minimum term of your Virgin Media contract ends. This will also be available to view online.
      www.broadband.co.uk/providers/virgin-media/broadband/contract-end
  1. When you joined Virgin Media, you’ll have received details of your contract price, service details, discounts and duration. We’ll also send you an End of Contract letter or email 10-40 days before the minimum term of your contact comes to an end.

  2. Nov 6, 2023 · As per the details on my contract detailed in my account, I will receive an end of contract notification 10 to 40 days before the end of contract date. The end of my contract is approaching and I have not received a letter or an email notification of this.

  3. Oct 3, 2023 · Our new rules mean phone, broadband and pay-TV companies must contact you between 10 and 40 days before your contract comes to an end. These alerts – sent by text, email or letter – must include: when your contract ends; the price you’ve been paying until now, and what you’ll pay when your contract is up;

  4. When can I cancel my Virgin Media contract? You can cancel your agreement at any time by giving 30 days’ notice. If you cancel before your minimum period has finished (after the cooling off period) you may have to pay an early disconnection fee.

  5. Mar 9, 2022 · If Virgin Media puts up the price of your package above the rate of inflation, you’re entitled to leave your contract without penalty. In this situation, Virgin Media will write to you stating the new price and giving you the option to cancel by a certain deadline.

  6. May 29, 2023 · How can I cancel my Virgin Media contract? First, you reserve the right to cancel your Virgin Media Contract by giving a thirty (30)-day notice. Failure to complete the recommended waiting period can attract extra charges known as a Disconnection fee.

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  8. Oct 8, 2024 · To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat . Cancelling Virgin Media broadband if you’re still under contract

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