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  1. When you joined Virgin Media, you’ll have received details of your contract price, service details, discounts and duration. We’ll also send you an End of Contract letter or email 10-40 days before the minimum term of your contact comes to an end. This will also be available to view online from the date you receive your letter or email.

  2. Nov 6, 2023 · As per the details on my contract detailed in my account, I will receive an end of contract notification 10 to 40 days before the end of contract date. The end of my contract is approaching and I have not received a letter or an email notification of this. Can you please send the notification by email asap so I can see the options available to me.

  3. Oct 3, 2023 · Companies must tell customers about their best deals. Our new rules mean phone, broadband and pay-TV companies must contact you between 10 and 40 days before your contract comes to an end. These alerts – sent by text, email or letter – must include: when your contract ends; the price you’ve been paying until now, and what you’ll pay ...

  4. Mar 9, 2022 · If you want to cancel your Virgin Media account you should: Call 0345 454 1111 or dial 150 from a Virgin Media landline or mobile phone. Select the option ‘If you’re thinking of leaving Virgin Media’. If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills ...

  5. I've sent them my letter of resignation by normal mail (Royal Mail signed for): [Name and Surname] [Street Name] [Postcode and Town] [Email Address] [Date] // Here's their address, double check it in your Terms and Conditions, they like to change it without telling anyone: Virgin Media Sales Operation Support Diamond Plaza Daleside Road NG2 3GG Nottingham Nottinghamshire Subject: Notice of ...

  6. If something has changed and your package no longer suits your needs, we might be able to find you a better one. Chat to us online or call 150 from a Virgin Media phone (or 0345 454 1111 from any other phone). And finally, if you’re leaving us due to moving home, or you need to cancel because of a bereavement, a critical illness or the cost ...

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  8. Sep 1, 2023 · The best way to cancel Virgin Media is over the phone. You can call 150 from your Virgin Media phone or mobile or 0345 454 1111 from any other phone. Bear in mind that you might have to pay for this call - the best time to ring is 8am Monday-Friday or 9am on Saturday to cut down your time on hold. Alternatively, you can write to: Virgin Media ...

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