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When you joined Virgin Media, you’ll have received details of your contract price, service details, discounts and duration. We’ll also send you an End of Contract letter or email 10-40 days before the minimum term of your contact comes to an end.
Nov 6, 2023 · In order to get clarity on the options available to you, we'd suggest contacting our customer relations team on 0345 454 1111 (Option one, then four, then four), or 150 from a Virgin Media landline or Virgin Mobile.
Oct 3, 2023 · Our new rules mean phone, broadband and pay-TV companies must contact you between 10 and 40 days before your contract comes to an end. These alerts – sent by text, email or letter – must include: when your contract ends; the price you’ve been paying until now, and what you’ll pay when your contract is up;
When can I cancel my Virgin Media contract? You can cancel your agreement at any time by giving 30 days’ notice. If you cancel before your minimum period has finished (after the cooling off period) you may have to pay an early disconnection fee.
3 days ago · You can find out more information on Virgin Media's customer service hours with our guide - how to contact Virgin Media customer services and technical support. Will I receive an end of contract notification with Virgin Media? Yes. You'll either receive an End of Contract letter or e-mail 10-40 days before the minimum term of your Virgin Media ...
Mar 9, 2022 · Call 0345 454 1111 or dial 150 from a Virgin Media landline or mobile phone; Select the option ‘If you’re thinking of leaving Virgin Media’ If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date.
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May 29, 2023 · Via a Call: Contact Virgin Media's representatives on 789 from your Virgin Mobile toll-free or call 0345 6000 789 * from any other phone. Via a Letter: If you would rather use the classic method of written communication, you can decide to send a letter to Virgin Media, Sunderland, SR43 4AA.
