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      • Will I receive an end of contract notification with Virgin Media? Yes. You'll either receive an End of Contract letter or e-mail 10-40 days before the minimum term of your Virgin Media contract ends. This will also be available to view online.
      www.broadband.co.uk/providers/virgin-media/broadband/contract-end
  1. When you joined Virgin Media, you’ll have received details of your contract price, service details, discounts and duration. We’ll also send you an End of Contract letter or email 10-40 days before the minimum term of your contact comes to an end.

  2. Nov 6, 2023 · As per the details on my contract detailed in my account, I will receive an end of contract notification 10 to 40 days before the end of contract date. The end of my contract is approaching and I have not received a letter or an email notification of this.

  3. Jan 11, 2024 · Do I have access to this address after the contract is ended? The address should be available for only 90 days after your account is closed. This period is a target which is often missed and the address may be available for much longer.

  4. Oct 3, 2023 · Our new rules mean phone, broadband and pay-TV companies must contact you between 10 and 40 days before your contract comes to an end. These alerts – sent by text, email or letter – must include: when your contract ends; the price you’ve been paying until now, and what you’ll pay when your contract is up;

  5. When can I cancel my Virgin Media contract? You can cancel your agreement at any time by giving 30 days’ notice. If you cancel before your minimum period has finished (after the cooling off period) you may have to pay an early disconnection fee.

  6. Mar 9, 2022 · Call 0345 454 1111 or dial 150 from a Virgin Media landline or mobile phone; Select the option ‘If you’re thinking of leaving Virgin Media’ If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date.

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  8. How to cancel your Virgin Media contract. By phone. Call us on 150 from your Virgin Media home phone or 0345 454 1111 from any other phone. By online chat. If you prefer so, you can chat to us online about cancelling your contract. Write to us. You can send your leaving request by post to: Virgin Media, Sunderland, SR43 4AA.

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