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Chat to us online or call 150 from a Virgin Media phone (or 0345 454 1111 from any other phone). And finally, if you’re leaving us due to moving home, or you need to cancel because of a bereavement, a critical illness or the cost of living - check our pages for more help, as you do have other options.
We’ll also send you an End of Contract letter or email 10-40 days before the minimum term of your contact comes to an end. This will also be available to view online from the date you receive your letter or email.
Apr 5, 2024 · You can send a RECORDED letter to Virgin Media, Sunderland, SR43 4AA. Make sure to include your name, address and account number making it clear its a disconnection and termination of services from date of the letter.
Mar 9, 2022 · Call 0345 454 1111 or dial 150 from a Virgin Media landline or mobile phone; Select the option ‘If you’re thinking of leaving Virgin Media’ If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date.
Sep 1, 2023 · There are two ways you can cancel your broadband package: by phone, or in writing. The best way to cancel Virgin Media is over the phone. You can call 150 from your Virgin Media phone or mobile or 0345 454 1111 from any other phone.
Oct 8, 2024 · To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat . Cancelling Virgin Media broadband if you’re still under contract
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May 10, 2023 · You can call Virgin Media to cancel your broadband by dialling 150 from any Virgin phone. You can also contact its ‘retention team’ on 0345 444 1111 or use its online chat tool on its website. Can I cancel without contacting Virgin Media?
