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  1. If you already have or are signing up to Virgin Media broadband, and someone in your household has an eligible O2 Pay Monthly plan, you will be eligible for a broadband speed boost up to the next available level (up to a max of 1Gbps).

  2. Sign in with a Virgin Media O2 ID. Already an O2 customer? If you've got a Pay Monthly account then we've automatically registered you with My O2 and given you a username and password. Help me sign in. Not yet registered? If you're a Pay As You Go customer here are just some of the benefits of registering: Check your usage and remaining balance.

  3. May 27, 2022 · If you're an existing Pay Monthly customer of O2 but you're not with Virgin Media yet, you'll need to get broadband from Virgin Media. Or, if you're already a Virgin Media broadband customer but you're not with O2, you'll then need to get a Pay Monthly sim or mobile with O2.

  4. If you're an existing Pay Monthly customer of O2, you'll need to get broadband from Virgin Media. Or, if you're already a Virgin Media broadband customer, you'll also need to get a Pay Monthly mobile with O2.

  5. Yes, you’re eligible for Volt benefits if your O2 Pay Monthly tariff address matches the address on the registered Virgin Media account. See Volt terms and conditions.

  6. For help and support with your O2 Pay Monthly account, please head here or ring 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you're abroad (free from an O2 Pay Monthly mobile, other providers' charges might vary).

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  8. Experiencing Account & Billing issues with your Virgin Media? From payments to log in issues, find everything you need with our billing help & support page.