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  1. If you already have or are signing up to Virgin Media broadband, and someone in your household has an eligible O2 Pay Monthly plan, you will be eligible for a broadband speed boost up to the next available level (up to a max of 1Gbps).

  2. Yes, you’re eligible for Volt benefits if your O2 Pay Monthly tariff address matches the address on the registered Virgin Media account. See Volt terms and conditions.

  3. May 27, 2022 · Your household needs to have at least one O2 Pay Monthly mobile customer and one Virgin Media broadband customer registered there. If you're an existing Pay Monthly customer of O2 but you're not with Virgin Media yet, you'll need to get broadband from Virgin Media.

  4. Suppose your household's eligible for Volt by having Virgin Media broadband. At least one eligible O2 Pay Monthly tariff registered, but you're already on the fastest broadband speeds in your area (up to a max of 1Gbps).

  5. If you're an existing Pay Monthly customer of O2, you'll need to get broadband from Virgin Media. Or, if you're already a Virgin Media broadband customer, you'll also need to get a Pay Monthly mobile with O2.

  6. So, if you’re an existing customer of O2 Pay Monthly you'll either (i) need to sign up to an eligible broadband package from Virgin Media or (ii) live with a registered eligible Virgin Media broadband account holder.

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  8. For help and support with your O2 Pay Monthly account, please head here or ring 202 for free from your O2 mobile, 0344 809 0202 from any home phone (standard UK rates) or +44 7860 980 202 if you're abroad (free from an O2 Pay Monthly mobile, other providers' charges might vary).