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  1. Apr 15, 2024 · The GoTo Resolve Agent Desktop Console is available as a standalone, native application for Windows and macOS. This article provides information on downloading and installing the Desktop Console. LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser.

  2. Sep 16, 2024 · To begin with, there's a difference between a product account and a company in GoTo Resolve. If you support multiple companies or organizations, you only need a single GoTo Resolve account where you can switch between your supported companies. You can have multiple product accounts as well, but you cannot migrate data from one account to another.

  3. GoTo support is here to help! Browse help articles, video tutorials, user guides, and other resources to learn more about using GoTo Resolve. LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser.

  4. GoTo Resolve integrates with some of the leading software and hardware ecosystems to make IT even easier. Increase resolution rates and enhance customer satisfaction with ServiceNow. Easily resolve customer problems with one-click remote support sessions and integrated ticket notes and recordings using Zendesk.

  5. Download Center. Discover a trusted suite of secure applications that won’t let you down. Whether desktop, mobile or something in-between, you'll find all of GoTo's apps right here! Everything you need to run your business virtually, including VoIP, phones, video conferencing, text and chat. You’ll need an account to use GoTo Connect.

  6. Provide fast, frictionless access from anywhere, no matter the device. GoTo Resolve’s multi-platform support lets agents: Ensure fast, frictionless support for Windows, Mac, iOS, Android and Chromebooks. Access devices remotely from a browser, desktop, or app (iOS or Android) Use remote screen view on any iPhone or iPad running iOS 11+, and ...

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  8. Oct 23, 2024 · GoTo Resolve Standard takes remote support to the next level, combining tough access security measures with endpoint protection services. Add-ons such as camera sharing plus Android and iOS mobile ...

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