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  1. Aug 8, 2024 · If you have changed the username for the secondary account to a gmail address then you need to use that email address as the sign in when accessing the secondary account along with the relevant My Virgin media password for the secondary account. The secondary account should not need 'retrieving' as it should still be there.

  2. We recommend accessing your web mail from My Virgin Media, as this also provides links to our other services and information about your Virgin Media account. To do this: Go to My Virgin Media. Save this page to your browser bookmarks or favourites.

  3. What is a My Virgin Media account? A My Virgin Media account is where you can manage your broadband, TV and phone account online. It’s free to sign up and has many features. Some things you can do are: View your current and previous bills. Set up and change your Direct Debit details. See your balance and make quick payments

    • Overview
    • Sign in
    • Quick access
    • Out of Office

    This article provides information on how to access and manage a Virgin Media email account, including setting up an Out of Office message, searching for emails, using filters, restoring deleted emails from the Trash folder, adding multiple email accounts into one unified mailbox and managing contacts. It also mentions that customers can no longer c...

    Access web mail from My Virgin Media, enter email and password. Check emails by selecting Check Emails or sign in to Virgin Media Web Mail.

    Choose IMAP or POP settings for quick access to Virgin Media email through a web browser.

    Turn on the Holiday notice option, write an out-of-office message and set when it should send. To turn off again return to the same screen and tap the slider left then select Apply changes again.

  4. Virgin Media account help and support . Device Authentication. Marketing preferences . My Virgin Media. Change your details. Legal stuff. ... Help Your account ...

  5. Access your Virgin Media account online or on the app to manage bills, diagnose faults, and more.

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  7. If your account is no longer active, your phone number isn’t either. Log in using your username and password instead—and if you forgot your user name, click here to recover it! related answers: