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  1. Sep 29, 2024 · The default PIN can be either 1234 or 0000, this is the same for both the 360 Set top box and TV Go app. If you change the PIN number on either they will align; so if you can change the PIN number on your TVGo app then the PIN number on the 360 box will also change to match the TVGo PIN.

  2. The best thing to do is to get help online and run a test on your Virgin TV service. We’ll check your TV service and from there let you know if there are any issues in your area, help you fix any faults we find, and book an engineer if you need one.

  3. Yes, you can easily watch Virgin TV on-the-go, for out and about entertainment. Stream and download your recordings on your mobile or tablet using the Virgin TV Control app, or watch live telly with Virgin TV Go. Delve into the Virgin TV Control app.

  4. Thanks to the TV Go app – available to Virgin TV customers at no extra cost. You can access over 110 live TV channels on up to four devices, including Android, iOS, Windows 10 and PC/Mac. This includes BT Sport, FOX, Comedy Central and Sky One (depending on your TV package).

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  5. Discover how to use your Virgin TV box. Learn how to watch live TV and what your on-screen icons mean. Complete guides for all Virgin 360, V6 and TiVo boxes.

  6. Virgin Media TV help and support. Need some help to install your TV kit? Not sure how to use the Virgin TV remote? TV box not working as it should? Don’t worry, you’re in the right place to get support or help troubleshooting Virgin TV problems.

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  8. You don't need an instruction manual to get started with Virgin TV, not when you have this handy online guide at your fingertips! In this bit we'll give you all the need-to-know basics so you can start enjoying your Virgin TV straightaway.

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