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      • We're very sorry to hear about the issues you're facing with your email service. Due to recent changes in our security policies, it is now a requirement to use a 3rd-party email address (such as Yahoo, Gmail, Hotmail, etc.) to be associated with your My Virgin Media account, this will then allow you to update your passwords as expected.
  1. Sep 11, 2023 · If you want to access your Virgin Media emails from an app, you’ll need to create a separate app password through Account settings on My Virgin Media. To get the password, follow these steps: Sign in to My Virgin Media a. Go to Account settings, then Account details b.

  2. Aug 8, 2024 · Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Sign into the account here: https://www.virginmedia.com/my-virgin-media using the email address concerned and the current password.

  3. Nov 2, 2021 · Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts.

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    • Out of Office

    This article provides information on how to access and manage a Virgin Media email account, including setting up an Out of Office message, searching for emails, using filters, restoring deleted emails from the Trash folder, adding multiple email accounts into one unified mailbox and managing contacts. It also mentions that customers can no longer c...

    Access web mail from My Virgin Media, enter email and password. Check emails by selecting Check Emails or sign in to Virgin Media Web Mail.

    Choose IMAP or POP settings for quick access to Virgin Media email through a web browser.

    Turn on the Holiday notice option, write an out-of-office message and set when it should send. To turn off again return to the same screen and tap the slider left then select Apply changes again.

  4. So, if you check your Virgin Media Mail emails through My Virgin Media or at mail.virginmedia.com, you'll still only need your My Virgin Media password. Step 4. Once your password's reset, make sure your emails are not being forwarded without your knowledge.

  5. May 22, 2024 · Log into Virgin Media account, select 'Account Settings', then 'Virgin Media Email Settings'. You can then 'Generate new App password'. This appears to generate a seperate password without buggering up your 'proper' email password.

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  7. Feb 11, 2022 · The immediate answer to that is if that email account is not linked to a live Virgin Media broadband account you can use this link to reset the password https://my.virginmedia.com/forgot-details/password Enter your ntlworld email address as the username and then follow the prompts.

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