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Yes. Call 1.866.867.7431 to speak with a Torrid Customer Service Representative Monday through Friday from 6:00 a.m. to 7:00 p.m. Saturday from 7:00 a.m. to 7:00 p.m. and Sunday from 7:00 a.m. to 6:00 p.m., PST. Internationally, please phone +1.626.603.3190. Please have the items and SKU numbers available when you call to place your order.
- Shipping FAQs
In order to receive this benefit, a customer must be a...
- Payments FAQs
What is a "Verbal Authorization" and why do you need one for...
- Website FAQs
UNLOCK 20% OFF YOUR FIRST ORDER* Sign up and we'll keep you...
- Order Status & History
Click "View Details" for the order you want to track; Click...
- Check Your Order Status
Order Status. Note: Ship to Store orders take up to 14...
- Shipping FAQs
Click "View Details" for the order you want to track; Click the tracking number for any item with the status “Shipped” Note: items still pending shipment do not have tracking numbers yet; Canadian Orders Please note that every online order ships out of our distribution center in Ohio, and you may not see any tracking history for a couple of ...
Order Status. Note: Ship to Store orders take up to 14 business days (21 days for AL, HI and PR to reach their destination. To check the status of an order placed by phone, please contact our customer service at (866) 867-7431, International (626) 603-3190 or Canada (855) 847-9444. Order Number.
- How to Get Torrid Orders Shipped to Canada
- My Personal Experience with Planet Express
- In Summary
Step 1: Choose A Package Forwarder
Choosing the right package forwarder is important, because the package forwarder you use determines how quickly you’ll receive your order and how expensive the shipping is. I spent hours researching fourteen of the best package forwarders and scored each of them on a variety of metrics. Here are the five primary metrics I looked at: 1. Service Fees: How much they charge to accept and ship packages, including additional services like long-term storage, re-packing, package consolidation, and mo...
Step 2: Ship Your Order To Planet Express
After you sign up with Planet Express, you’ll receive a unique mailing address at their warehouse. When you go to make your purchase, then, you can just enter your Planet Express address instead of your home address as the shipping address. If you’re not able to enter your home address as your credit card billing address, you should also be able to use your Planet Express warehouse address without any issues.
Step 3: Forward Your Package
As soon as your package arrives at Planet Express’ warehouse, they’ll send you photos of it to let you know it’s arrived. You’ll also be given a series of shipping options to choose from. I find that there’s generally at least 4 shipping options corresponding to 4 different price-speed combinations. Sometimes there can be as many as 10+ shipping options—it just depends on the weight, size and value of your package. You can choose whichever option you prefer and have your package sent out the...
I’ve used Planet Express more than a dozen times to ship packages to different parts of the world, and the experience has always been very smooth. Here’s how things went the last time I did it. First, I placed my order and had it sent to my unique address at the Planet Express warehouse. Less than 48 hours later, I received an email from Planet Exp...
Overall, getting Torrid items shipped to Canada is extremely easy and smooth. The costs are low, and in my experience you’ll actually end up saving money, since buying direct from Torrid is often cheaper than buying from other comparable retailers in Canada. If you’re buying from Torrid, or any other retailer that doesn’t ship to Canada, I’m confid...
Shipping to Canada. Heya! So I have in the last year discovered Torrid. I ordered some dresses for a wedding and had them shipped to my parents’ house in the spring. I think it was a $20 shipping promo and I had a 20% off first order code. I was also in the city visiting a friend around Thanksgiving when we decided to head to the mall which I ...
As an employee stores SHOULD price match for you if you show and bring up the online price. Even if they have to order the item in-store. Plus either getting the item in-store or ordering it in store helps out the store not just in sales but the more we order a certain size, style, or item the more we'll have it in stock or get it in stock 🙂 ...
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Jul 19, 2011 · 4. Know the return policy. Torrid does not offer free returns, unless you are a VIP (which means you spend $1,000 or more annually with Torrid). So get familiar with Torrid’s return policy before you shop. 5. Have a list to get free shipping. Free shipping deals come and go on Torrid.