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Concierge Services. Free Technical Support. Exclusively for members. TOLL-FREE 1-866-231-9731. Available 24 hours a day, 7 days a week. Receive FREE technical support for televisions, projectors, major appliances, computers, tablets, cameras, camcorders, smart watches, security cameras and digital music players purchased from Costco Canada.
Or, if you purchased it from Costco.com, you can call 1-800-955-2292 for assistance with your online return, or return it to your local Costco warehouse. If you need assistance setting up a product in your home or office, Costco.com does offer professional TV installation and setup for as little as $89.99.
- What Is Costco Canada’s Return Policy?
- Costco Canada Return Policy For Electronics
- Costco Canada Return Policy For Major Appliances
- Costco Canada Return Policy For Mattresses
- Costco Canada Return Policy For Online Purchases
- Costco Canada Return Policy For Jewellery
- What Is Costco’s Return Policy When You Don’T Have A Receipt
- Costco Return Policy For Custom Orders
- Can I Return My Costco Membership?
- Other Exceptions
Costcohas one of the best return policies in the retail industry. The company guarantees your satisfaction with each purchase, and if you are not happy with what you have bought, you can return it and receive a full refund (with a few exceptions). Given that you can return almost anything to Costco, it is not surprising that some shoppers have gone...
There are some exceptions to Costco’s return policies, including electronics, major appliances, diamonds, custom orders, tires, batteries, cigarettes, and alcohol. You can return electronics within 90 days from the date of purchase. This includes the following merchandise: 1. Televisions 2. Projectors 3. Computers 4. Cameras 5. Digital music player...
The following appliances can be returned within 90 days of purchase: 1. Refrigerators 2. Washers 3. Dryers 4. Dishwashers 5. Ranges 6. Range Hoods 7. Cooktops 8. Wall Ovens 9. Over the Range Microwaves 10. Freezers 11. Wine Cellars 12. Commercial Appliances Haul-away services are also available for some appliances at no charge.
While you shouldn’t be thinking about returning a mattress you have already used for months, Costco will accept your mattress return anytime after purchase (even after 90 days). Mattresses fall under its 100% satisfaction guarantee policy.
If you purchase an item online at Costco.ca, you have two options when returning it: Return to a warehouse: Visit any Costco warehouse location to return the item. Bring your receipt or order confirmation to make it easy for them to process the return. You can find the nearest Costco merchandise using this locator. Return Online at Costco.ca: Compl...
If you are returning diamonds that are 1.00 ct or larger, it will take 2-5 business days to process your return as the store need to verify it. Your refund will include shipping and handling fees. You can also return other jewelry, such as rings, bracelets, earrings, etc., at any time and get a refund.
What if you don’t have a receipt? Can you still return your purchase to Costco? Yes, returns are possible without a receipt or even the original packaging. Costco clerks can check your membership account to see what you have purchased in the past. That said, your return would proceed much faster if you bring your receipts.
Custom merchandise or installations cannot be returned to Costco or refunded. This makes sense. If you created a customer gift, photo print, or mug with your image, they can’t sell these to anyone else.
Yes, Costco will refund the membership feeyou paid if you are unsatisfied with your shopping experience. If you close your account, all associated accounts are also closed.
You cannot return cigarettes or alcohol to Costco if it is prohibited by law at your location. Also, some products are by their nature limited in life expectancy and may be subject to different policies. Examples include tires and batteries.
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Tap the link and rate your experience. Tap “Help” at the top & “Report an Issue” and select the reason for the refund (Wrong item, Missing item, Damaged item, etc.). Select the item, tap the reason for refund and tap “Continue”. Select if you would like a credit applied to your Costco Same-Day account or refund back to the original ...
I always thought Concierge was another benefit of being from Costco, but from my experience it looks like Concierge service or not, makes no difference. Thankfully only needed to use 1x for a Hisense tv and while the process took a while, was smooth and I was happy w the resolution (Hisense tv wouldn’t play regular cable tv after a software ...
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Jan 4, 2012 · Costco’s Concierge Services technical support can help guide customers through setup, product use, and troubleshooting questions regarding TVs, computers, tablets, projectors, cameras, MP3 ...
