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  1. The Virgin Media and O2 Communities will be merged at some point. The Virgin Media Community will be re-designed to look like the O2 Community. The O2 Community will introduce staff to answer account issues and moderation will be performed by staff. We’ll then look to merge both communities together and then move over to a new backend.

  2. May 5, 2023 · We launched our Volt bundles. These give our customers exclusive benefits for being with both Virgin Media and O2. So, if you join Virgin Media, you could get double the mobile data on your O2 Pay Monthly plan, a broadband speed boost (if you aren’t already on the fastest speeds you can get in your area), and more.

  3. Aug 10, 2022 · The handset that is traded in will be refurbished and resold as a ‘Like Newdevice for somebody else to enjoy, helping to avoid e-waste and increase O2’s ‘Like New’ offering. To date, O2 has refurbished and reused over 3.5m devices through O2 Recycle, helping to extend the life cycle of devices for customers looking to buy second hand.

  4. Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration. The vast majority of customers will not need to replace Sims, port phone numbers or ...

  5. Jan 6, 2024 · Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with WiFi Max at no extra cost ; (3) Double the O2 mobile data for ...

  6. Following Virgin Media and O2’s merger in June 2021, we’ve moving all Virgin Mobile customers over to O2’s range of plans. We started in March 2023 and now most customers have been moved across, benefitting from unlimited texts and voice calls, and either double the data or unlimited data for the same amount of money each month.

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  8. Jan 5, 2022 · 05-01-2022 16:01. Back in October 2021 we announced our first joint product that gives customers the best of both Virgin Media and O2. When you’re with both of us, you’ll enjoy double the mobile data on every eligible O2 Pay Monthly plan in your name, in your household, a broadband speed boost to the next available level (if you aren’t ...

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