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Some types of calls, messaging and data use aren’t included in your tariff, so you’ll be charged extra for them. And if you use up your normal allowance of calls, texts or data, you’ll be charged for any usage on top of this. Take a look at the table to see how much you’ll pay.
Jul 21, 2016 · I've got a tariff with unlimited calls to UK landlines and mobiles ("O2 Unlimited 24M 2GB 4G"). Recently I've been making some longer calls than I used to, and I think I remember something about inclusive calls only being free for 60 minutes - so you have to hang up and redial if you want to avoid charges after that.
Nov 6, 2023 · That means you’ve used your phone for something beyond the usual terms of your contract, such as making calls or using data while abroad (although remember, with O2 you can roam in the EU at no extra cost, up to 25GB). Getting hit with out-of-allowance charges on a regular basis?
If your WiFi connection is free or unlimited, there'll be nothing extra to pay. If your WiFi connection has an allowance, however, your call will come out of that. If your device supports SMS services over WiFi.
Mar 9, 2018 · I have 8Gb data with my O2 contract but just received a bill charging me over £100 for "data calls" or "gprs calls" as they are called elsewhere on the bill. I hadn't gone over the 8Gb limit so this is separate to the regular data usage. Can anyone enlighten me as to how this can happen?
Jul 2, 2021 · O2 mobile customers who send text messages outside of their standard allowance will see prices hiked from 2 August. The cost of calling service numbers is also set to increase. Some affected customers may be able to leave penalty-free as a result though - we've full details below.
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Jul 13, 2023 · Take any pay monthly or pay as you go plan from O2 (phone or SIM) and you’ll be able to use your phone at the same cost within the EU as you can at home - use your plan’s allowances there for free. And you can get their “Travel Inclusive Zone” benefit on their higher end plans.