Search results
Mobile. Your consumer rights for cell phones. We want Canadians to have access to high-quality wireless services at affordable prices. Learn more about mobile services available in Canada and what we are doing to empower Canadians to make informed choices about their cellular services and take advantage of competitive offers in the marketplace.
- Decisions Related to The Wireless Code
Decision regarding the expiry of prepaid wireless service...
- Postpaid Versus Prepaid Services
to have your phone unlocked by your service provider...
- Roaming Charges
International roaming fees apply when you use your phone...
- Make a Complaint
This applies to all service providers (telephone, cellular...
- Telephone Exchanges With Number Portability by Province
Choose your area code (e.g. 819) and then go down the list...
- Emergency Alerts and The National Public Alerting System
The National Public Alerting System is a federal,...
- Decisions Related to The Wireless Code
Oct 1, 2017 · Charges whilst in Canada. I’ve just received a phone bill after returning from vacation in Canada. I had signed up for O2 travel (thankfully) but didn’t think I’d made use of it since I had data roaming switched off and only connected to the the internet via Wi-fi. However, on my bill there are random daily charges for £4.99.
- On This Page
- What The Wireless Code Does For You
- Ensuring Providers Follow The Rules
- Protecting Canadians
- Monitoring Retail Sales Practices
- Wireless Code Public Opinion Research
- Related Links
No cancellation fees after 2 years You can cancel your contract after 2 years with no cancellation fees – even if you have agreed to a longer term. Limit on data & roaming charges Extra data charges and data roaming charges are capped to prevent bill shock. The account holder, by default, is the only one who can consent to data overage and data roa...
Each year the CCTS reports publicly on all consumer complaints related to the Wireless Code and the types of complaints that have been resolved. The CRTC, on the other hand, requests that all service providers report annually on their compliance to the rules. The results of the compliance reports initiated in 2014 can be found in the implementation...
The CRTC has initiated a consultation to examine whether device financing plans are in compliance with the Code. After review, we concluded that the Wireless Code does apply to device financing plans and early cancellation fees. We’re also trying to understand why some service providers announced they would start charging for customer support inter...
In a recent study we evaluated misleading or aggressive retail sales practices in the telecommunications market in Canada. We also initiated a nationwide secret shopper program to identify potential solutions to monitor service provider retail sales practices. 1. 2022 Secret Shopper Project Detailed Findings Report 2. Report on Misleading or Aggres...
To help ensure the Wireless Code addresses the issues experienced by Canadians, we’ve asked Canadians about their mobile service plans and experiences with wireless service providers, each year, since the Wireless Code was created. 1. Public opinion research on the CRTC’s Consumer Protection Codes – 2022 2. Wireless Code Public Opinion Research – S...
Typical roaming costs if you’re visiting Canada with a phone from the UK are: Vodafone: £6/day to use your own allowances. EE: Free on EE Max pay monthly plans, otherwise around £4.80/day for some data. O2: £4.99/day for extra quota to be used in Canada. Further details for each provider are included below.
Cell phone service providers typically offer a variety of data plans. The price of these plans may depend on the amount of data that is included. Many service providers also offer plans with unlimited data. But even with unlimited plans, the speed at which you can use data may slow down significantly after you use a certain amount of data.
1. TrueMove H. tomekwalecki / Pixabay. TrueMove H is the first option, a temporary SIM card. It’s one of the top temporary cell phone service options while traveling in Canada. They have one of Canada’s most comprehensive groups of 4G LTE networks and 3G roaming networks – as well as in 50+ other countries worldwide.
People also ask
How much does O2 cost in Canada?
Do cell phone data plans charge fees?
Do cell phone service providers offer unlimited data?
Does Canada pay for data if I travel internationally?
What is a wireless code in Canada?
How fast is O2 data?
Voxi. You can get an 8 day Global Roaming Extra add-on to use in 73 countries, including Australia, Canada, Egypt, Mexico, New Zealand, South Africa, Thailand and USA. It costs £15 for 8 days (100 minutes, 100 texts, 2GB data) or £25 for 15 days (200 minutes, 200 texts, 4GB data). Table correct as of July 2024.
