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Oct 24, 2023 · People who have contracts with O2 are being warned not to 'answer the phone' to potential third-party callers after a customer who had been with the provider for years had their contract axed ...
Feb 23, 2022 · Julie, from Manchester, says: ‘O2 should have never allowed a contract to be signed in my name in the first place. ‘The whole experience has just been appalling.’
Dec 12, 2023 · It claims that firms should have moved customers to the same price as a cheaper SIM-only deal once their contract had ended. Justin Guttman, who was head of research and insight at charity Citizens Advice, is bringing the claim on behalf of 4.8 million people who bought mobile contracts that included a phone and airtime services – such as data, minutes and calls – from either EE, O2, Three ...
If you’re on an O2 Refresh or custom plan contract, once you’ve paid off your Device Plan, you’ll only need to pay for your airtime. At the end of any standard contract taken out directly with us, we automatically move customers onto a 30-day rolling airtime tariff.
Apr 3, 2024 · In one case a customer was told they would need to pay hundreds of pounds to exit the new contract with plan.com, despite believing they had never left O2. Plan.com later cancelled the exit fee ...
Nov 12, 2024 · O2 stores. O2 is one of the UK's biggest mobile phone providers and has hundreds of high street stores, many of which offer technical support from the company's 'O2 Gurus'. You can find your nearest branch using the O2 store locator or by calling O2's customer service on 202 (from an O2 mobile) or 0344 809 0202.
Feb 12, 2021 · Mobile network O2 has been fined £10.5m by telecoms regulator Ofcom for overcharging its customers. For eight years, some customers who were leaving the network were double-charged some fees on ...
