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- You can pair more than one multi-factor authentication (MFA) device with your Onvio login credentials. Having more than one device associated with your account helps ensure that you won't get locked out of your applications if your primary device is lost or inaccessible.
onvio.ca/ua/help/ca-en/staff/core/common/manage-multiple-devices-for-mfa.htmManage multiple devices for multi-factor authentication - Onvio
Decide which two-factor authentication option to choose. To use the Auth0 Guardian app or another authenticator app, complete the account setup steps on a computer or tablet so you can scan the pairing code with your device.
If your accountant requires multi-factor authentication, you will be prompted to set it up the first time you log in. Enter your login and password. Follow the instructions to set up multi-factor authentication using either of these options.
If you lose your phone, trade it in, get a new mobile device, or reset your current device to factory settings, you can either pair an additional device with your account to ensure continued access to Client Centre or complete these steps to enable multi-factor authentication on the new device.
By default, multi-factor authentication is an optional feature that individual users can enable for their own logins. If desired, Onvio administrators can require all staff members or clients to log in with multi-factor authentication. Set up multi-factor authentication for your firm.
When you log in to an Onvio application, you'll be prompted to verify your account via your selected MFA method. This means approving your sign-in attempts through a mobile app like the Thomson Reuters Authenticator, which helps ensure that you are the only person accessing your account.
Switch mobile devices for multi-factor authentication. To change the mobile device that you use to log in with two-step verification, follow these steps. Click your profile icon in the upper-right corner of the screen, then click the View Profile link. Click Manage verification.
Click the Multi-Factor Authentication tab. Click Manage verification. Click Remove app for Auth0 Guardian or Other apps to remove the old device. To add the new device, click Add app for Auth0 Guardian or Other apps and follow the on-screen messages.
