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  1. Contact information for the Canada Revenue Agency, including CRA phone numbers for personal and business taxes, benefits, and more.

    • Get In-Person Tax Help

      Sign in CRA sign in. You are here: Canada.ca; Canada Revenue...

    • My Account

      CRA sign-in. CRA sign-in - My Account for individuals Sign...

    • Cra Online Chat

      CRA Online chat About the online chat. The Canada Revenue...

    • Direct Deposit

      Payments the CRA sends you - Direct deposit. You may be...

    • Notice of Assessment

      To verify your identity, the CRA will ask for: your social...

    • Tax Services Office

      Sudbury Tax Centre. Mailing address for income tax and...

    • Refunds

      By phone: Contact centre agent Before you call. To verify...

    • Payment Dates

      If you have filed your tax return and you are entitled to...

  2. List of the options offered when calling the CRA's individuals income tax enquiries telephone line at 1-800-959-8281.

    • Who Can Use The Service?
    • How Do I Use The Service?
    • Is The Service Secure?
    • When Will I Receive A callback?

    The new automated callback service is available to those calling the Business Enquiries, the Individual Tax Enquiries or the Benefit Enquiries lines from a 10-digit North American phone number.

    When wait times reach a certain threshold, callers will be given the option of a callback, rather than waiting on hold. To receive a callback, callers will be asked to confirm the number they are calling from or enter a different 10-digit North American phone number.

    Taxpayers who opt for a callback will be given a randomized four-digit confirmation number, which will be repeated back to them by the call centre agent at the time of the callback. This is to provide assurance to the caller that the call is legitimately from the CRA. Once confirmed, the agent will proceed with the usual caller authentication proce...

    When a callback is requested, the CRA strives to call the taxpayer back within the estimated wait time that was originally provided to them on the phone. If you have requested a callback from the CRA, please ensure you remain accessible at the number you provided.

  3. Individuals can get both personal and general tax information from our automated Tax Information Phone Service (TIPS). by calling the toll-free telephone number 1-800-267-6999. To get information on your personal income tax refund or your benefits, be ready to give personal identification information.

  4. For individuals and families enquiries, you can call 1-800-959-8281 to speak with a CRA agent. They also have automated phone services. Please visit the CRA website for more information. CRA has a new telephone platform that offers self-serve options.

  5. Jan 9, 2020 · 1-855-330-3305 for inquiries related to individuals. 1-800-665-0354 for the hearing-impaired and speech-impaired who use teletypewriters. Several other phone numbers are related to specific tax issues. If you have received a document from the CRA, there's usually a phone number indicated on it, often with a contact person and extension number.

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  7. May 26, 2021 · You may receive a letter or phone call telling you your income tax and benefit return is being reviewed. If you're registered for email notifications, we will send you an email telling you...

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