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  1. As a Volt customer, you have accounts with Virgin Media and O2. These accounts are separate, so you’ll receive bills from both Virgin Media and O2. The payment due dates for your bills may differ. You’ll have two separate payments monthly if you pay by Direct Debit.

  2. SEPARATE CONTRACTS AND BILLING APPLY TO VIRGIN MEDIA AND O2 SERVICES. VIRGIN MEDIA SERVICES ONLY AVAILABLE IN VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details.

  3. Your Volt billing As a Volt customer, you have accounts with Virgin Media and O2. These accounts are separate, so you’ll receive bills from both Virgin Media and O2. The payment due dates for your bills may be different and if you pay by Direct Debit, you’ll have two separate payments each month.

  4. Aug 22, 2023 · As we have now merged, but operate under two separate trading names, your billing is now split between Virgin Media and O2 services. Any amount that is charged by O2 for the SIM Card (excluding usage charges, etc.) is credited directly to your Virgin Media bill to balance out the pricing.

  5. Oct 9, 2024 · Separate contracts and billing apply to Virgin Media and O2 services. More information on this can be found in this article here . Please refer to the section entitled "The legal stuff".

  6. No, not in this case. Since June 2021, Virgin Media and O2 have been part of the same group of companies, as we bring together our mobile operations and businesses. O2 has legitimate interest as its legal basis to use your information to provide mobile services on our behalf.

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  8. SEPARATE CONTRACTS AND BILLING APPLY TO VIRGIN MEDIA AND O2 SERVICES. New customers only. SERVICES ONLY AVAILABLE IN ELIGIBLE VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details.

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