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You will still be billed separately
- You will still be billed separately for both services, and they both must be registered in your name.
As a Volt customer, you have accounts with Virgin Media and O2. These accounts are separate, so you’ll receive bills from both Virgin Media and O2. The payment due dates for your bills may differ. You’ll have two separate payments monthly if you pay by Direct Debit.
Check Virgin Media broadband speeds availability at www.virginmedia.com/join/availability. Separate contracts and billing apply to your Virgin Media and O2 mobile services. Further terms apply, https://www.virginmedia.com/legal and o2.co.uk/terms.
These accounts are separate, so you’ll receive bills from both Virgin Media and O2. The payment due dates for your bills may be different and if you pay by Direct Debit, you’ll have two separate payments each month.
Aug 22, 2023 · As we have now merged, but operate under two separate trading names, your billing is now split between Virgin Media and O2 services. Any amount that is charged by O2 for the SIM Card (excluding usage charges, etc.) is credited directly to your Virgin Media bill to balance out the pricing.
Separate contracts and billing apply to your Virgin Media and O2 mobile services. Terms apply, www.virginmedia.com/legal and www.o2.co.uk/terms. If you already have a Virgin Mobile SIM and continue using it, your service shall be subject to Virgin Media’s standard pay monthly terms and conditions which can be found at www.virginmedia.com/legal.
SEPARATE CONTRACTS AND BILLING APPLY TO VIRGIN MEDIA AND O2 SERVICES. New customers only. SERVICES ONLY AVAILABLE IN ELIGIBLE VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details.
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Virgin Media and O2 will contact you separately when your Volt benefits have been applied. These will come through at different times and could be on different days. Virgin Media confirmation usually comes after O2, and it can take up to 14 days for Virgin Media broadband speed boost to be active on your account.
