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As a Volt customer, you have accounts with Virgin Media and O2. These accounts are separate, so you’ll receive bills from both Virgin Media and O2. The payment due dates for your bills may differ. You’ll have two separate payments monthly if you pay by Direct Debit.
Aug 22, 2023 · As we have now merged, but operate under two separate trading names, your billing is now split between Virgin Media and O2 services. Any amount that is charged by O2 for the SIM Card (excluding usage charges, etc.) is credited directly to your Virgin Media bill to balance out the pricing.
These accounts are separate, so you’ll receive bills from both Virgin Media and O2. The payment due dates for your bills may be different and if you pay by Direct Debit, you’ll have two separate payments each month.
Check Virgin Media broadband speeds availability at www.virginmedia.com/join/availability. Separate contracts and billing apply to your Virgin Media and O2 mobile services. Further terms apply, https://www.virginmedia.com/legal and o2.co.uk/terms.
Virgin Media and O2 will contact you separately when your Volt benefits have been applied. These will come through at different times and could be on different days. Virgin Media confirmation usually comes after O2, and it can take up to 14 days for Virgin Media broadband speed boost to be active on your account.
SEPARATE CONTRACTS AND BILLING APPLY TO VIRGIN MEDIA AND O2 SERVICES. New customers only. SERVICES ONLY AVAILABLE IN ELIGIBLE VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details.
People also ask
How do I pay my Virgin Media & O2 bills?
Does Volt have a separate account with Virgin Media & O2?
When will Virgin Media & O2 contact me?
What if my Virgin Media Broadband account matches my O2 mobile account?
Does Virgin Media & O2 pay monthly have volt benefits?
What's new with Virgin Media & O2?
No, not in this case. Since June 2021, Virgin Media and O2 have been part of the same group of companies, as we bring together our mobile operations and businesses. O2 has legitimate interest as its legal basis to use your information to provide mobile services on our behalf.
