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  1. If you currently have a Hub 3 or older model (including the Superhub 1A, 2A etc.) you’re eligible for a Hub upgrade if you order or upgrade to one of our Gig1 Fibre broadband packages. Sign in to My Virgin Media to check your existing package and upgrade your service today.

  2. Aug 4, 2023 · The new Virgin Media Hub 5 is a significant upgrade and features Wi-Fi 6 and a 2.5GbE port allowing you to get faster than gigabit speeds in your home. This Hub is the latest router for anyone using the maid Virgin Media network, which is based on DOCSIS 3.1 technology.

  3. Dec 13, 2021 · Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. Our next-generation Hub works alongside Virgin Medias ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6.

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  4. Dec 29, 2023 · Short answer no. Long answer, VM provide you with a rented hub that is fit for the speed of your current plan, you cannot just ‘upgrade’ to a higher numbered one. WiFi is very problematic and a hub5 my not give better WiFi than a hub3. It all matter on the local environment.

  5. Nov 26, 2024 · The Virgin Media Hub 5x is the latest addition to Virgin Medias range of routers. It is currently on trial with a small number of customers. Most Gig1 customers will get the Hub 5 instead, which is good as it's more stable and has more features.

  6. Best of all, for many, it’s a free upgrade. Word of the new router in town leaked out yesterday after a number of Virgin Media ’s customers, including those with the older Hub 3 (TG2492S/CE) units, were invited to upgrade to a Hub 5 “ at no extra cost ” (here).

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  8. If you currently have a Hub 3, you’re eligible for a Hub upgrade if you order or upgrade to one of our Gig1 Fibre broadband packages. Sign in to My Virgin Media to check your existing package and upgrade your service today.